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25 Jan 2017  |  Global  |  Market Research
Singapore's Contact Center Outsourcing Market Update
Need to Deliver Deeper Customer Engagement and Enhanced Lifecycle Capabilities Transforming Outsourcing Space
The contact center outsourcing industry is being disrupted and transformed, as customer interactions shift more rapidly from traditional channels to digital channels. Omni-channel customer experience has emerged as a strategic priority for contact centers globally as well as across Asia-Pacific. In the wake of these changes, Singapore’s contact cen...
$2,000.00 -
25 Jan 2017  |  Global  |  Market Research
Thailand's Contact Center Outsourcing Market Update
Need to Deliver Deeper Customer Engagement and Enhanced Lifecycle Capabilities Transforming Outsourcing Space
The contact center outsourcing industry is being disrupted and transformed, as customer interactions shift more rapidly from traditional channels to digital channels. Omni-channel customer experience has emerged as a strategic priority for contact centers globally as well as across Asia-Pacific. In the wake of these changes, Thailand’s contact cent...
$2,000.00 -
02 Aug 2016  |  Africa  |  Market Research
South African Managed Security Services Market
A Growing Opportunity for Managed Services and Communication Service Providers
In the face of rising cyber security threats to enterprises, the market for managed security services (MSS) is attracting attention from technology providers. The Internet of Things, Big Data, and consumer protection acts are among the leading trends influencing the market. This research service provides an analysis of South Africa’s MSS market. It...
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27 May 2016  |  Africa  |  Market Research
Managed Services Market in South Africa
Analysis of the Growth Opportunity and Indicators of the Customer Experience
Managed services in the ICT market cover a wide range of solutions; however, all of these solutions have been affected by the changing nature of the industry and its competitive landscape. With the South African managed services market facing increased competitive rivalry, understanding and proactively managing the customer journey have become even...
$3,000.00 -
26 Oct 2026  |  North America  |  Frost Radar
Frost Radar™: North American Live Media Contribution, Transport, and Managed Distribution Services, 2026
A Benchmarking System to Spark Companies to Action - Innovation That Fuels New Deal Flow and Growth Pipelines
The North American live media contribution, transport, and managed distribution services market provides the business-to-business infrastructure and operational support required to acquire, move, process, monitor, and deliver live video feeds between venues, production environments, broadcasters, rights holders, and digital platforms. The market is...
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20 Jul 2016  |  North America  |  Market Research
Brazil and Mexico Mobile Device Management Market
As Mobility Continues to Grow, so do Opportunities in MDM
The Brazilian and Mexican mobile device management (MDM) market reached $45.8 million in revenue in 2015. The Latin American market is in a nascent phase compared to other regions such as North America and Europe, presenting opportunities for new entrants, investments, mergers and acquisitions (M&As), and for existing integrators to increase their ...
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25 Jan 2017  |  Global  |  Market Research
Hong Kong's Contact Center Outsourcing Market Update
Need to Deliver Deeper Customer Engagement and Enhanced Lifecycle Capabilities Transforming Outsourcing Space
The contact center outsourcing industry is being disrupted and transformed, as customer interactions shift more rapidly from traditional channels to digital channels. Omni-channel customer experience has emerged as a strategic priority for contact centers globally as well as across Asia-Pacific. In the wake of these changes, Hong Kong’s contact cen...
$2,000.00 -
25 Jan 2017  |  Global  |  Market Research
South Korea's Contact Center Outsourcing Market Update
Need to Deliver Deeper Customer Engagement and Enhanced Lifecycle Capabilities Transforming Outsourcing Space
The contact center outsourcing industry is being disrupted and transformed, as customer interactions shift more rapidly from traditional channels to digital channels. Omni-channel customer experience has emerged as a strategic priority for contact centers globally as well as across Asia-Pacific. In the wake of these changes, the South Korean contac...
$2,000.00 -
25 Feb 2016  |  North America  |  Market Research
Global Web Application Firewall (WAF) Market
Automated and Advanced Threats, Fraud and Regulatory Compliance Drive WAF Adoption
Businesses continue to spend billions of dollars each year to defend their networks. However, Web applications remain a vulnerable point in the defenses. The Web application firewall (WAF) is one security technology that can protect Web sites by analyzing and controlling application layer traffic and sessions. While the demand for WAF is unavoidabl...
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14 Mar 2017  |  South Asia, Middle East & North Africa  |  Market Research
KSA's ICT Market Snapshot, Forecast to 2020
The ICT Sector in the Kingdom of Saudi Arabia will be Driven by Government Initiatives and the Increasing Adoption of IT by Enterprises
The Kingdom of Saudi Arabia (KSA) is one of the largest potential markets in the MENA region for ICT products and services. The ICT market in KSA is still in the growth stage. With hardware infrastructure in place, the next wave of growth will be in IT services, software, and digital media. KSA has prioritized ICT development on the national agenda...
$1,500.00