Search results for: 'Security in the contact center environment'

22 Dec 2020  |  Asia Pacific  |  Market Research

Digital Payment Adoption in the ASEAN Market—Voice of Customer, 2020

Convenient and Secure solutions are Key to Mass Adoption

Infographics

×

The COVID-19 pandemic has profoundly impacted the lives of people around the world. Throughout 2020, local governments worked to restrict peoples movement to contain the spread of the disease. Lockdowns greatly impacted the daily operations of several vertical industries and limited access to different types of goods and services. Moreover, as fear...

27 Oct 2016  |  Asia Pacific  |  Market Research

Growth Opportunities in the APAC Fintech Market

Emergence of Asia-Pacific as a Fintech Innovation Center

Infographics

×

This research service explores the financial technology (fintech) market in Asia-Pacific and the potential impact on traditional banking services, with the advent of disruptive technologies such as Blockchain. For the purpose of this study, fintech is categorized into Digital Payments, Personal & Business Finance, and Financial Infrastructure & Dat...

25 Mar 2020  |  Global  |  Market Research

Digital Trends in the Finance, Banking and Insurance Industry, Global, 2019

New Business Models and Market Entrants Require Complete IT Overhaul to Remain Competitive

Infographics

×

Key Benefits

The overall research objective is to measure the current use and future decision making behavior toward information technology (IT) around the globe, specifically: Enterprise Mobility Management, Digital Commerce, Unified Communications & Collaboration (UCC), Infrastructure and Data Centers, Cloud Communications, Analytics, Digital Marketing Soluti...

The rising demand for faster and more secure transactions along with full transparency has made Blockchain one of the fastest growing technology markets in the world. Blockchain, which is a decentralized digital database, supports secure transactions without the need for a central authority to approve/accept the transaction. Although this technolog...

19 Dec 2019  |  Asia Pacific  |  Market Research

The Application of Blockchain in Southeast Asian Countries, Forecast to 2023

Blockchain Market is Projected to Grow at a CAGR of 81% Globally from 2018 to 2023

Infographics

×

Key Issues Addressed

Blockchain, which is a decentralized digital database, supports participants when they confirm their transactions without the need for a central authority to approve/accept the transaction. Although this technology has been recognized mainly by digital currencies such as Bitcoin and other cryptocurrencies, it has several other applications in diffe...

One of the most significant trends in the Financial services industry has been the emergence of FinTech. As technology transforms and disrupts the manner in which financial services are consumed and delivered to customers, new business models, pricing models, products, and services are emerging. Regulators have acknowledged the importance of the im...

Cross-border payments and remittance transaction, even if essential, appear as a commodity for most customers; as a result, the fee structure has to be lowered to not appear as a pain point during the transaction, especially for the digital channel. Moreover, the rapid growth of mobile penetration across the world can be attributed to the growth of...

Indonesia is undergoing a paradigm shift toward a digital economy, actively integrating financial services and emerging technologies to drive growth. Increasing digitalization, a high internet penetration rate, and a conducive policy and regulatory environment that supports financial inclusion make financial technology (fintech) services a popular ...

Digital payments technology adoption in Asia-Pacific remains in a nascent stage, and unlike digital payment methods used by consumers in which streamlined checkout processes accept instant payment using credit cards, the bulk of B2B payments is still tied to paper checks and manual processes. The future of digital payments is driven by applicatio...