Search results for: 'Field services Management'

07 May 2021  |  Asia Pacific  |  Market Research

Customer Experience Management Study—Malaysian Telecommunications Sector 2021

Benchmarking Industry Excellence in Delivering a Superior Customer Experience

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Customer experience is the accumulation of a customer's experiences throughout his/her journey with a supplier across functions, products, services, and touchpoints. In this study, Frost & Sullivan examines customer experience in the telecommunications sector in Malaysia, with a focus on the critical factors that influence customer behavior through...

29 Jan 2020  |  Asia Pacific  |  Market Research

APAC Privileged Access Management (PAM) Solutions Market, Forecast to 2023

Regulatory Needs Drive Overall Market Growth in Asia-Pacific and China

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Privileged Access Management (PAM) has been gaining strong traction in the Asia-Pacific (APAC) region due to the growing stringency of regulations governing regulated industries such as banking, financial services, and insurance (BFSI), government, and service providers. PAM plays a key role in cyber security today. With data privacy and personal d...

28 Mar 2019  |  Europe  |  Market Research

Growth Opportunities in the German Facility Management Market, Forecasts to 2025

Strong Growth and Broad Opportunities in Europe’s Highest Potential FM Market

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Key Issues Addressed

The overall addressable FM market in Germany is the biggest in Europe, although the actual market revenue is underdeveloped due to a high reliance on in-house services in many industrial sectors. As FM awareness increases and outsourcing becomes more widely accepted, the situation is changing, and the growth in Germany will be among the highest in ...

This research service covers the Southeast Asian cable management systems market. In this study, cable management system (CMS) includes cable trays, trunkings, and conduits. In addition to the key research findings, this study highlights the market size, presents forecasts, describes the market trends and the competitive landscape, analyses the dis...

This research presents an in-depth analysis of the US PV Asset Management Systems Market. The high growth rates in PV installations since 2014 are now translating into a larger installed base that has to be managed. US solar capacity in 2017 stood at 46GW – by 2024 it will have more than doubled to reach 97.88GW. Declining costs are making projects...

This competitive benchmarking focuses on the growth of the electric truck market in North America and its aftermarket service opportunities. The study provides information on key OEMs and non-OEMs and their electric truck service strategies. Opportunity size is determined by forecasting the number of LD, MD, and HD trucks on the road and the averag...

More than 6,000 molecules are currently in clinical development across the pharmaceutical research and development (R&D) landscape, with more than 11,000 in the preclinical phase. The industry is witnessing the growth of small- to mid-segment pharma/biotech players making significant contributions to drug discovery and development pipelines. Across...

The COVID-19 pandemic has rapidly changed the way buildings are operated and managed. Growing smart city initiatives and demand for organized crowd distribution drive the adoption of solutions that allow crowd control and monitoring. Crowd management and public monitoring are crucial in the planning and fruition of successful smart cities. In ad...

06 Nov 2020  |  Asia Pacific  |  Frost Radar

Frost Radar™: Australia Cloud Contact Center Services, 2020

A Benchmarking System to Spark Companies to Action—Innovation that Fuels New Deal Flow and Growth Pipelines

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Australia has one of the most mature cloud contact center markets in Asia-Pacific with high awareness levels and increased deployments. While the use of legacy on-premises contact center systems is prominent, a growing number of organizations are seeking to shift to the cloud to cope with the new market requirements. Cloud contact centers enable or...