Search results for: 'Channel Profitability Study'

This research service covers the European passenger car and light commercial vehicle HVAC components aftermarket in terms of volume (million units) and value (€ million). It thoroughly analyzes unit shipment, revenue, average price, and distribution channel share for eight product types: compressors, accumulators and receiver driers, evaporators, c...

The SD-WAN market is in the early growth stage of the product lifecycle. Key factors driving market adoption include: cost savings from efficient usage of private and public networks, ability to optimize hybrid cloud/multi-cloud connectivity, and application-aware routing. In this research, we cover market trends driving SD-WAN adoption, as well as...

This Frost & Sullivan's analysis of the 2024 global medium and heavy-duty (MD and HD) commercial vehicle aftermarket examines and forecasts for the 2023 2027 period, highlighting several types of parts in the aftermarket and its growth opportunities. This outlook features global coverage with a specific focus and analytics for North America, Lat...

The global SD-WAN infrastructure industry is large and growing, and revenue exceeded $5.13 billion in 2023 at a year-over-year (YoY) growth of 42.2%. The industry is forecast to grow at a compound annual growth rate (CAGR) of 22.3% from 2023 to 2028, mainly driven by accelerated digital transformation, more complex network environments, and massive...

Cloud communications empower customer organizations to accelerate their digital transformation efforts. IT decision makers (ITDMs) rank boosting team collaboration, improving the customer experience, and enhancing resiliency and business continuity as the top three UCC technology investment drivers. Mature applications in the business communication...

As video technologies penetrate meeting spaces, customer requirements have become more diverse, which creates challenges and opportunities for video device vendors. Evolving portfolio and solution capabilities, go-to-market strategies, and value propositions compel market participants to constantly evolve their offerings and strategies to maintain ...

The global medium- and heavy-duty commercial vehicle aftermarket is undergoing a structural transition. In 2025, global sales of new medium- and heavy-duty trucks declined by approximately 4.1% compared to 2024, driven by lower new-vehicle sales. This growth trend is expected to persist throughout the first half of 2026.Despite weaker new truck sal...

A customer experience platform (CXP) brings order to the complexity of modern customer interactions, covering multiple channels and touchpoints to deliver a journey that is seamless, consistent, and personalized. Providers featured in this Frost Radar™ analysis offer a full-fledged native CXP that includes contact center software, AI, omnichannel e...

2020 was a disruptive year for the entire world and for the CX & CC landscape. The COVID-19 pandemic has pushed every contact center in the region to embrace the work-at-home-agent (WAHA) modality and move their employees out of their offices to their homes (65.3% of the outsourced agents in CALA were working remotely by the end of May 2020). Due t...