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The retail market for customer care offers significant growth opportunities. Despite being one of the most challenged markets at the start of the COVID-19 pandemic, the disruption created many silver linings, such as significantly reducing the competitive inertia many industries had in contact center innovation. Beyond navigating issues such as co...

This research service is part of Frost & Sullivan's Integrated Commerce Research Programme. It provides an original perspective on how artificial intelligence (AI) is making its way into the retail sector. Retail has entered a new era where eCommerce and technology bellwethers like Alibaba, Amazon, Apple, Baidu, Facebook, Google, Microsoft, and Ten...

This Frost & Sullivan Market Insight presents a broad overview of Business Process Outsourcing (BPO) market demand for English proficiency for call volumes originating from the United States. It highlights the key industry trends. In preparing this report, Frost & Sullivan conducted interviews with executives from the following companies: Alorica,...

The need for innovation is driving growth in disruptive business models. Traditional industries such as transportation, housing, delivery, finance, and banking have been challenged by new entrants with disruptive business structures which are challenging the old regulatory rules that previously governed the markets. Emerging technologies such as AI...

This research study focuses on providing all the presentations from Frost & Sullivan's two-day workshop event held in September 2019 in New Delhi, called Intelligent Mobility. These include presentations from Frost & Sullivan Indian team and a host of other companies, such as RideCell, Tata Motors and more. The focus of this entire workshop was on ...

This research study focuses on providing all the presentations from Frost & Sullivan's two-day workshop event held in September 2019 in Tokyo, called Intelligent Mobility. These include presentations from Frost & Sullivan Indian team and a host of other companies such as Amazon Web Services, Connector, DHL, Murata Manufacturing Co, Navitime Japan, ...

This research study focuses on providing all the presentations from Frost & Sullivan's two-day Intelligent Mobility event held in July 2019 in London. These include presentations from Frost & Sullivan Europe team and a host of other companies, such as BMW, Omoove, Otonomo, Europcar, Transport for London, Oxbotica and more. The focus of this entire ...

Consumers play a key role in driving various trends in the connected home energy industry. Their perceptions determine the success or failure of various initiatives and innovations in the market. This survey was designed to capture valuable insights regarding energy aspects and adoption trends associated with connected home solutions. The study off...

31 Dec 2019  |  Global  |  Market Research

Global Media and Entertainment Video Transcoders Market, Forecast to 2025

Industry Solution Refresh for Global World Events and the Adoption of Hybrid Transcoding Solutions will Drive Revenue Growth for this Mature Market

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This study is an update to the global media and entertainment (M&E) video transcoders research with a base year of 2018. Video transcoders are used to convert content from a single input to a broad array of output formats, definitions, resolutions, and file or live formats. This enables video to be delivered to diverse networked and handheld device...