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Customer experience (CX) management is a subset of the broader business process outsourcing (BPO) industry. It is defined as a business arrangement in which a company contracts an outside supplier to perform a service rather than accomplish it in-house. CX management is an evolving industry, containing large global players and smaller regionally fo...

12 Jan 2016  |  Global  |  Market Research

Global Water and Wastewater Treatment Chemicals Market, Forecast to 2021

Industrial Growth and Legislative Measures Intensify Demand for Scale and Corrosion Inhibitors, Coagulants and Flocculants

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The water and wastewater treatment chemicals market is in a consolidation phase and is estimated to have a demand of $21 billion in 2015. While substitutes to chemical treatment and commoditisation of chemicals pose a threat to market growth, industrial and municipal demand due to regulations and environmental mandates are expected to facilitate mo...

Educational technology serves as an excellent means to deliver multimedia and interactive course content to today’s generation of digitally connected students anytime, anywhere, and across devices. The global educational technology market crossed $17.7 billion in revenue in 2017 and is expected to grow to $40.9 billion by 2022, at a Compound Annual...

Brazil’s telemedicine market is likely to increase from $495.3 million in 2015 to $743.8 million in 2017 whereas the mHealth market revenue will grow from $446.8 million to $1.43 billion over the same period. Telemedicine is strongly focused on teleradiology in Brazil, which represents over 98% of the market segment revenue. Other telemedicine appl...

07 Apr 2015  |  Global  |  Market Research

Analysis of the Global Condition Monitoring Equipment Market

Cautious Optimism Despite Strong Headwinds

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The condition monitoring equipment market is going through a difficult phase. Growing concerns about the global economy, turbulent oil prices, and geopolitical factors are challenging the market. Despite these challenges, pockets of opportunities across the industry have helped sustain the market. Frost & Sullivan’s assessment of the global conditi...

10 Mar 2016  |  North America  |  Market Research

North American and European Engineered Wood (EW) Market, Forecast to 2022

Recovery of Key Residential Housing and Furniture Sectors to Provide Demand Impetus

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This research service analyses the European and the North American market for engineered wood products. The main product segments covered are Oriental Strand Board (OSB), Plywood, Laminated Veneer Lumber (LVL), Glued Laminated Timber (glulam), I-joists, Particleboard, Medium-density Fibreboard (MDF), and High-density Fibreboard (HDF). Major industr...

30 Jun 2020  |  North America  |  Market Research

Global Building Automation Systems (BAS) Market, Forecast to 2026

Smart and Cognitive Building Solutions to Embrace IoT Integration, Propelled the Transformation from Traditional to Advanced Systems, Unleashing Higher Productivity and Actionable Insights, Increasing Energy Efficiency, and Enabling New Business Models

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The world building automation systems (BAS) market is poised to grow at a moderate CAGR of 3.4% for the period 2019–2026. The key factors for growth are energy efficiency requisites, energy conservation and favourable government initiatives, rising energy prices, and strict building codes, aiding BAS systems adoption. Regulatory drivers will have a...

19 Sep 2019  |  North America  |  Market Research

Global Mobility-as-a-Service (MaaS) Market, Forecast to 2030

Market to Grow at a CAGR of 69.5% Propelled by Strategic Public-private Partnerships; Global Revenues are Expected to Hit $34.5 Billion by 2030

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The study aims to analyse and forecast the global MaaS market outlook and technology trends for 2018. Mobility-as-a-Service (MaaS) is turning out to be a game-changer for the shared mobility industry. The concept which combines all forms of shared transportation including public transit modes such bus systems, trains, metro rail, and private mobili...

Frost & Sullivan’s latest analysis of the managed SD-WAN market highlights a dynamic and steadily growing landscape. Managed SD-WAN encompasses both the software-defined network overlay and the diverse underlay technologies, such as internet, wireless, and broadband, which support enterprise connectivity. The market is forecast to grow robustly, wi...