Search results for: 'procurement outsourcing'
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11 Oct 2005  |  North America  |  Market Research
Mexico IT Infrastructure Outsourcing Services Markets
Mexico is the second largest market for IT products (software and hardware) in Latin America, after Brazil. The large amount of corporations and businesses in Mexico, combined with an openness of new technology has made this market highly dynamic in nature. The stability observed in the Mexican economy has contributed significantly to the growth in...
$2,450.00
Special Price $1,837.50 save 25 %
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30 Sep 2008  |  North America  |  Market Research
Latin America IT Infrastructure Outsourcing Services Markets
The IT infrastructure outsourcing services markets in Latin America vary from one country to another. Providers are required to comprehend these differences to succeed in this competitive landscape and to meet the demand. From basic data center services to complex projects of disaster recovery and business continuity, IT infrastructure service pro...
$4,950.00
Special Price $3,712.50 save 25 %
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24 Dec 2020  |  North America  |  Market Research
North America Customer Experience Outsourcing Services, Forecast to 2024
Virtual Agents and Remote Interactions Create New Growth Opportunities
This study examines the trends in the North America customer experience outsourcing (CXO) services market and forecasts the market size. Companies today are desperately looking for ways to map Omnichannel strategies to their customer marketing strategies - thus taking out cost, streamlining operations and increasing revenue. The businesses that wil...
$2,450.00
Special Price $1,837.50 save 25 %
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09 Jul 2020  |  Europe  |  Frost Radar
Frost Radar™: European Customer Experience Outsourcing Services, 2020
Benchmarking Future Growth Potential
The global customer experience (CX) outsourcing services market is challenged by commoditization. Consequently, outsourcers are deploying advanced technology-enabled solutions and working with partners from across the ecosystem to differentiate in the fragmented marketplace. Over the years, the focus has shifted from cost and labor arbitrage to cus...
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29 Jul 2019  |  North America  |  Market Research
North America Contact Center Outsourcing Market, Forecast to 2022
Digital Transformation Proves Challenging Amid Active Service Provider Acquisitions
The ongoing jostle for preeminence in customer care BPO in the region of North America (NA) is entering an important new phase. Like the original “Great Game” – a foreign policy term associated with the geopolitical machinations of the Great Powers and regional powers vying for geopolitical standing and influence in Central Asia. Dominant market l...
$3,000.00
Special Price $2,250.00 save 25 %
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16 Aug 2021  |  North America  |  Market Research
Global Drug Discovery and Early Development Outsourcing Growth Opportunities
Growing Research and Development Pipelines of Emerging Biopharmaceutical and Niche Technology Providers Drive Competitive Intensity
Frost & Sullivan presents post-COVID-19 growth opportunities and strategic imperatives for the global drug discovery and early development outsourcing market in this study, which covers research and development (R&D) efforts, market trends, key participants, drivers and restraints of market adoption, and recent mergers and acquisitions. The report ...
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Special Price $3,712.50 save 25 %
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07 May 2012  |  North America  |  Market Research
Analysis of the Latin American Contact Center Outsourcing Services Market
How the region has weathered the global economic storm
This study examines the trends in the contact center outsourcing services markets in Latin American and forecasts the market demand. It provides an extensive coverage of the services delivered for the overall Latin American market and for the services provided to offshore markets. Data is examined for outsourcing offshore services alone, thereby ex...
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15 Feb 2017  |  North America  |  Market Research
North American Municipal Water and Wastewater Outsourcing Market, Forecast to 2021
Utilities that Overcome Privatization Fears to Benefit the Most
• The North American Municipal Water and Wastewater Outsourcing Market enjoys steady growth, but its main barrier is public aversion to the privatization of water services. • Water services have a strong history of public ownership and union jobs. However, the increasing strain of infrastructure renewal needed alongside tight financial operating c...
$4,950.00
Special Price $3,712.50 save 25 %
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16 Dec 2020  |  Asia Pacific  |  Market Research
Rightshoring Practices Transform Australia’s Customer Experience Outsourcing Services Market, 2020–2026
Intelligent Chatbots and Virtual Agents to Boost Contact Center Efficiency
Brands use outsourcing as a competitive strategy to get a multitude of benefits, including cost savings, best-in-class technology, business flexibility, access to skilled talent, and a blend of locations and delivery models. Customer experience (CX) outsourcing vendors partner with clients to understand their business challenges and offer solutions...
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Special Price $1,837.50 save 25 %
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23 Jun 2014  |  North America  |  Customer Research
Enterprise Priorities in North America
Contact Center Outsourcing
The overall research objective of this research service was to investigate the current and future outsourcing trends in the North American contact centers. Nearly half of the respondents outsource some customer care activities. Large contact center organizations are greater users of outsourcing than medium and small contact center organizations. Co...
$10,000.00
Special Price $7,500.00 save 25 %