Search results for: 'value driver centers'

This study is an assessment of the contact center industry across 6 regions in APAC: Australia & New Zealand, ASEAN, Greater China, India, South Korea and Japan. It contains market sizing and forecasting in terms of number of contact centers, number of agents as well as number of agent positions at an overall Asia Pacific level, as well as by regio...

21 Aug 2019  |  Asia Pacific  |  Market Research

Malaysian Data Center Services Market, Forecast to 2025

Digital Transformation Initiatives to Boost Uptake of Data Center Services

Infographics

×

Key Issues Addressed

Malaysia is considered to be one of the prime data center markets in the APAC region, and it is poised to experience exponential data center growth due to the abundant availability of resources and favorable government policies concerning data center infrastructure. The Government of Malaysia and Malaysian enterprises are keen to increase their ado...

19 Mar 2018  |  Asia Pacific  |  Market Research

ASEAN and Taiwan Data Center Services Market, Forecast to 2023

Growth of Hyperscale Cloud Service Providers Driving Uptake of Outsourced Data Centers

Infographics

×

Key Issues Addressed

Hyperscale cloud service providers have been key in driving the demand for data center services in the ASEAN and Taiwan (henceforth collectively referred to as “ASEAN”). For instance, some cloud vendors have begun promoting Malaysia as a country with rapid cloud adoption. Earlier in May 2017, Alibaba Cloud unveiled plans to open the first data cent...

The aim of this study is to offer an outlook on the driver information system (DIS) market in the North American and European trucking industry for 2017–2025. The study also offers actionable information and forecasts of the key trends and metrics that are likely to influence the growth and development of the DIS market.--BEGIN PROMO--Research Scop...

Frost & Sullivan surveyed 661 IT decision-makers around the globe to IT/Communications to gain a deeper understanding of the impact of COVID-19 and their plans to exceed CX expectations as the world recovers from the pandemic. COVID-19 accelerated the move towards self-service, allowing many companies to invest in technology that deflects calls...

Frost & Sullivan’s June 2022 study, Sustainability and Circularity Matters—Contact Center Growth Opportunities Under the ESG Umbrella (K747-76), focused on CC service providers’ sustainability efforts as low-hanging fruit for progress in the broader ESG area. This analysis serves as a broader update to the June 2022 study. Some industries, includi...

Disruptive AI models are increasingly challenging traditional assumptions about “classic” cloud data centers. As training clusters scale up to thousands of accelerators and consume tens of megawatts of power, the conventional CPU-centric, air-cooled, monolithic server model is no longer sustainable. This research study explores the megatrend of AI ...

21 Jul 2022  |  South Asia, Middle East & North Africa  |  Market Research

Indian Data Center Colocation Services Growth Opportunities

Transformational Growth in Hyperscale Demand Drives Data Center Colocation Services

Infographics

×

India dominates the South Asian data center colocation services market, contributing almost 88.1%. The current state will continue with the rapid demand growth of colocation services from the hyperscale cloud segment, OTT participants, and content providers in the next few years. The demand for hyperscale data center capacity has been growing in In...

Frost & Sullivan's annual survey of contact center solution decision-makers revealed that employee engagement is a top priority for contact center organizations in 2023. Organizations with more employee engagement initiatives benefit from higher employee satisfaction (eNPS) levels and lower attrition. Those with more solutions that support employee...