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22 Feb 2022  |  Global  |  Customer Research
Global State of AI, 2021
Highlights from the 2021 Frost & Sullivan Global AI Survey
From optimizing operations to driving R&D, enterprises are leveraging artificial intelligence (AI) to drive digital transformation and support business outcomes. However, where are global organizations in this journey and what are their adoption drivers and restraints In this study, Frost & Sullivan presents the key findings of a survey conducted ...
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16 Dec 2021  |  Global  |  Customer Research
Impact of Mobile Devices and Apps on Customer Experience (CX)
Customer Perspectives on Excelling in CX in a Mobile World
With over 90% of customers using smart mobile apps as a customer experience (CX) channel, companies across industries must deliver excellent customer care on mobile devices. They must also ensure that mobile apps are part of their omnichannel strategy. This study gives insights to CX companies on mobile app usage. The pandemic has accelerated ...
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18 Jan 2023  |  North America  |  Frost Radar
Frost Radar™: Fleet Management in Latin America, 2023
A Benchmarking System to Spark Companies to Action—Innovation that Fuels New Deal Flow and Growth Pipelines
Fleet management applies mainly to leased and owned fleets, and service portfolios can include maintenance, repairs, fuel cards, and insurance. By centralizing all processes and transactions tied to corporate fleets, fleet management companies allow their clients to be more productive and plan for growth based on hard data and actionable insights o...
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10 Jul 2025  |  Global  |  Technology Research
Technologies for Preventing Hospital-Acquired Infections—Innovations and Growth Opportunities
A comprehensive look at the role of AI, automation, and digital surveillance technologies, showcasing the innovations that drives towards real-time detection and prevention strategies of hospital-acquired infections
Hospital-acquired infections (HAI) occur 48 hours or more after hospital visit and were not present at the time of admission. Globally, around 136 million people are affected by HAIs every year. This increases the mortality rate and economic burden due to extended hospitalization and treatment. This report provides a comprehensive overview of vario...
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06 Aug 2026  |  Global  |  Market Research
Machine Tools Sector, Global, 2023–2030
The Shift to High-precision and Multi-functional Machines is Driving Transformational Growth
This study provides an in-depth understanding of the machine tools industry. It discusses the key trends and challenges faced by machine tool manufacturers, in addition to providing forecasts until 2030. The study provides a region-wise breakdown with discussions on key industries. Machine tool manufacturing is being reshaped by a combination of di...
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22 Oct 2021  |  Global  |  Market Research
Global Water and Wastewater Networks Growth Opportunities
Climate Change Demands Sustainable Management Strategies
Global water and wastewater networks are in a state of transition. Many utilities and municipalities are dealing with aged networks that require rehabilitation and replacement, while others are seeing growing or existing populations that require reliable services. However, all utilities face challenges as well as opportunities in terms of digitaliz...
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23 Jul 2024  |  Global  |  Market Research
OE Suppliers CASE Strategies for the Automotive Aftermarket, North America, Europe, and China, 2023 2030
The Automotive Aftermarket is Experiencing Transformational Growth by Focusing on Digital and Electrification Retrofitting Solutions due to Investment Flow and Strategic Collaborations for EV, Connected Car, and Autonomous Vehicle Technologies
This study examines key original equipment (OE) suppliers' aftermarket strategies in the rapidly evolving automotive connected, autonomous, shared, and electric (CASE) domain. Spanning Europe (including the 27 European Union countries and the United Kingdom), North America (the United States and Canada), and China, the focus is on 2023 to 2030. The...
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11 Nov 2020  |  Global  |  Frost Radar
Frost Radar™: Global Airline IT Market, 2020
A Benchmarking System to Spark Companies to Action–Innovation That Fuels New Deal Flow and Growth Pipelines
The airline information technology (IT) market is a highly fragmented one with numerous start-ups and conglomerates offering various airline IT solutions across geographies. The leading companies in this market have distinguished their products and services from the rest of the market by maintaining a long-term focus in their R&D investment strateg...
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29 Apr 2020  |  Asia Pacific  |  Market Research
ASEAN Managed Security Services Market, Forecast to 2023
Lack of Skilled Professionals and Compliance Pressure Drive MSS Adoption
The Association of Southeast Asian Nations (ASEAN) region has been one of the fastest growing digital economies in Asia-Pacific, driven by various government initiatives supporting digitalization. Rapid increase in the use of the Internet and advances in technology have significantly contributed to the growth of a digital economy in the region. How...
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18 Feb 2021  |  Europe  |  Customer Research
Communications and Collaboration Investment Priorities
IT/Telecom Buyers’ Perspective
This study provides the data collected through an online survey of 1,129 IT and telecom decision makers across customer size segments, industries and world regions. The survey was conducted in November-December 2020. Respondents were qualified as follows: • IT/telecom decision maker in organizations with 10+ employees • Having knowledge on communic...
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