Search results for: 'response'
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23 Nov 2020  |  Asia Pacific  |  Market Research
Cloud Migration Powering Australian Contact Center Applications Market, Forecast to 2026
Artificial Intelligence and Analytics Driving Operational Efficiency and Customer Satisfaction
The Australian contact center applications market generated revenue growth of 6.9%, with market revenue of $147.5 million in 2019 driven by technology up-gradation, cloud migration, and adoption of new technologies including analytics, automation, and self-service applications. The market is projected to grow at a Compound Annual Growth Rate (CAGR)...
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18 Jan 2021  |  Asia Pacific  |  Market Research
Telecoms Industry Insights—Top 10 Carrier Profiles in Asia-Pacific
Ample Opportunities for Telcos in the Consumer and Enterprise Segments to Grow Revenue
Asia-Pacific (APAC) market trends show significant changes impacting telecommunications service providers. The COVID-19 pandemic is adding pressure on telcos revenues and profit margins, particularly in the consumer segment. In response, they are launching innovative service offerings, including digital solutions for consumers and ICT solutions for...
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06 Dec 2023  |  Asia Pacific  |  Customer Research
2023 SD-WAN and SASE Voice of Customer: APAC View
Businesses in the Region are Embracing These Solutions to Support Digitalization and Strengthen Security
In May and June 2023, Frost & Sullivan conducted a global survey of network decision makers to understand businesses perceptions and purchase decisions regarding SD-WAN and SASE. This report examines responses from APAC businesses of various sizes in verticals including financial services, healthcare, retail, education, government, technology, and...
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06 Apr 2020  |  Asia Pacific  |  Market Research
South Korean Advanced Malware Detection Solution Market, Forecast to 2023
Cloud-based Sandboxing Drives Overall Market Growth
The South Korean Advanced Malware Detection Solution market witnessed a steady YoY growth in 2018. Though cloud-based deployments are expected to grow at a much higher CAGR, on-premises deployments are expected to dominate the South Korean AMD solutions market until 2023. Cyberattacks are becoming more sophisticated. The latest attacks included...
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23 Nov 2020  |  Asia Pacific  |  Market Research
Cloud Migration Fueling Hong Kong Contact Center Applications Market, Forecast to 2026
Demand for Personalisation and Multilingual Support to Drive Future Investments
The Hong Kong contact center applications market generated revenue growth of 4.7%, with market revenue of $16.5 million in 2019 driven by technology up-gradation, cloud migration, and adoption of new technologies including analytics, automation, and self-service applications. The market is projected to grow at a Compound Annual Growth Rate (CAGR) o...
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29 Sep 2023  |  Asia Pacific  |  Customer Research
Voice of the Enterprise Security Customer—Trends in Australia
Rising Attacks Drive Organizational Cybersecurity Strategies and Increased Budget Allocations
In this report, Frost & Sullivan comprehensively analyzes the Australian cybersecurity landscape in 2023. In conclusion, this report offers cybersecurity vendors and relevant stakeholders a better understanding of the cybersecurity landscape in Australia. The full version of Frost & Sullivan's Voice of the Enterprise Security Customer Survey sam...
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06 Apr 2020  |  Asia Pacific  |  Market Research
Asia-Pacific Advanced Malware Detection Solution Market, Forecast to 2023
Cloud-based Sandboxing Drives Overall Market Growth
The Advanced Malware Detection (AMD) solution market recorded a healthy growth of 18.6% on a YoY basis in 2018. The market grew at a pace slower than the YoY growth in 2017. Double-digit YoY growth rates were seen in most of the APAC countries, with China, Hong Kong, and India being the top markets. The adoption of AMD solutions was mainly drive...
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28 Aug 2019  |  Asia Pacific  |  Market Research
Australian Flexible Office Market, 2018
Rising Demand for Flexible Offices to Drive Market Opportunities for Property Services and ICT Solutions
More Australian offices are embracing flexible workplace options, driving the growth of Australia’s flexible office market. Key factors spurring market expansion include the changing work culture that is prioritising mobility and flexibility, including the trend away from long-term fixed leases towards more flexible terms, and the preference for co...
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23 May 2023  |  Asia Pacific  |  Market Research
Strategic Analysis of Shared Mobility Market in Australia and New Zealand
Gross Market Value to Exceed $11 Billion by 2030, Driven by Innovative Business Models and Increasing Consumer Demand
The COVID-19 pandemic has definitely brought about a lot of positive, flexible changes in the way people are moving; for instance, tourists now use P2P carsharing instead of traditional car rentals. The car is increasingly losing its importance as a status symbol, and millennials are very comfortable using multiple mobility apps to complete thei...
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04 Sep 2020  |  Asia Pacific  |  Frost Radar
Frost Radar™: Australia Customer Experience Outsourcing Services Market, 2020
A Benchmarking System to Spark Companies to Action - Innovation That Fuels New Deal Flow and Growth Pipelines
Delivering effective and efficient customer experiences has become the foundation of customer-centric organizations growth strategies. In Australia and around the world, customers are demanding engaging experiences, personalization, and on-demand, predictive, and proactive services. A successful customer experience strategy requires a customer enga...
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