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During the forecast period (2023 to 2029), the North American (NA) customer experience (CX) outsourcing services market is expected to expand, mainly due to 2 factors: 1) the growing recognition of CX as a potent tool for competitive advantage and 2) the increasing motivation for businesses to outsource their CX activities. This market is poised...

Over the course of the projection period, the market for CX management is expected to expand. This is mostly due to two factors: 1) the growing recognition of CX as a potent tool for competitive advantage, and 2) the increasing motivation for businesses to outsource their CX activities. This market is poised for disruption due to the emergence o...

This issue of High-Tech Materials Technology Opportunity Engine (TOE) profiles significant advancements in high-tech materials for various industrial applications. The featured innovations include Acoustic Metamaterial Absorption Technology, Tri-metal Automotive Emission Control Catalyst Technology, Interface and Materials Design in High-Efficiency...

People, processes and technologies have long been the key elements of a CRM strategy. A recent Frost & Sullivan study found that 99Percentage of businesses are now in some stage of digital transformation. The people piece is a great place to start. Customers and employees play probably the most important role in a company's success. Our research pr...

30 Jun 2023  |  North America  |  Market Research

Global Telehealth Growth Opportunities

Value-based Care Goals and Health Equity Initiatives Spur Future Growth Potential

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Telehealth is gaining popularity as it saves healthcare costs and hospital travel time. It is convenient for consumers, especially the elderly and disabled, to access services from home. Healthcare organizations have been facing skilled workforce shortages and clinician burnout across the world, leading to burdened healthcare systems. Telehealt...

This study of marketplace operations inside cars is an introduction of a new business model that places merchants and their products such as fuel, quick service restaurants (QSR), parking, toll payment, ticketing and their services such as reserving, ordering, picking-up and paying from the vehicle head unit or aided by virtual assistants into the ...

This Frost & Sullivan research service focuses on US Department of Defense (DoD) fighter aircraft budget spending and contracts. The DoD deploys a large number of fighter aircraft to maintain air superiority and strike surface targets. Modernization is continuously required to ensure aircraft are combat ready and to maximize operational effectiven...

18 Jul 2022  |  Global  |  Market Research

Global Multi-Access Edge Computing Growth Opportunities

Increasing Deployment of Public MEC and 5G Networks Across Industries Drives Future Growth Potential

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Edge computing is computing that pushes intelligence, data processing, analytics, and communication capabilities to where the data originates: at network gateways or endpoints. The aim is to reduce latency and ensure highly efficient networks, operations, service delivery, and an improved user experience. By bringing computing closer to the data ...

05 Mar 2018  |  North America  |  Market Research

Analysis of the Global Endpoint Management Market, Forecast to 2021

Growing Complexity of Security Solutions Drives Growth For Managed Services

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The Frost & Sullivan report analyzes the global market for Endpoint Management. The increasing complexity of managing the growing diverse collection of endpoint devices and operating systems is driving strong, steady growth. Security has become the primary concern for endpoint management. The increasing pace and severity of malware is driving vend...