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- Post-pandemic Trends and Growth Opportunities in the Smart Homes Market
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04 Jun 2020  |  Asia Pacific  |  Market Research
New Zealand Contact Center Applications Market, Forecast to 2025
Traditional, Core Application Segments Declining Due to Growing Focus on Advanced Applications
The New Zealand contact center applications market generated a revenue growth of 2.2Percentage, with market revenue of $14.1 million in 2018. The market is expected to grow at a CAGR of 0.4Percentage from 2018 to 2025. An increasing number of organizations in the region recognize customer experience (CX) as key to customer life cycle value enhance...
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04 Sep 2020  |  North America  |  Market Research
2020 Annual Update of Global LED Lighting Market
Sustainable Lighting That Facilitates Better Living Conditions Will Grow Significantly
LED lighting has grown from strength to strength over the last decade driven by energy efficiency regulations, widespread manufacturing and reduced prices of LED light sources. Approximately 15% of building energy is utilized for lighting and the usage of LED's have resulted in significant energy savings to buildings across the globe. Lighting is m...
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23 Sep 2020  |  Global  |  Market Research
Disruptive Technologies with Innovative Business Models Driving Platform and Architecture Strategies for AVs, 2020
Growth Potential Enhanced by 4-layered Platform Approach Toward CASE
The automotive industry is at a tipping point, with traditional business models being disrupted, changing the market dynamicsincreasing urbanization and congestion, tighter emission and safety regulations, evolving consumer expectations for digital features, and focus on user safety. The ecosystem is evolving at a rapid pace, not only through the ...
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24 Sep 2020  |  North America  |  Market Outlook
Zeal for Productivity and Profit Pressures Accelerate the Growth of the Global Automation Lifecycle Services Market, 2019–2022
Growing Technology Complexity and Vanishing Knowhow are Growth Drivers for Lifecycle Services
Amid shifting industry dynamics being driven by decentralization, digitalization, decarbonization and the rise of new business models, the keystone market of industrial automation, lifecycle services, is expected to experience a phase of strong short-term growth. Frost & Sullivans market analysis estimates the market size to grow from $49.56B to $6...
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10 Nov 2020  |  Asia Pacific  |  Market Research
Digitization and Cloud Migration Transforming Asia-Pacific Contact Center Applications Market, Forecast to 2026
COVID-19 Pandemic Accelerates Adoption of New Business Models and Optimization Tools to Boost Customer Experience
The Asia-Pacific (APAC) contact center applications market registered growth of 5.8% to reach $719.5 million in 2019. Technology up-gradation, cloud migration, and adoption of new technologies such as analytics, automation, and self-service applications are driving market growth. Frost & Sullivan expects the APAC contact center applications market ...
$15,000.00
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18 Nov 2020  |  Asia Pacific  |  Frost Radar
Frost Radar™: Greater China Web Application Firewall Solutions Market, 2020
A Benchmarking System to Spark Companies to Action—Innovation that Fuels New Deal Flow and Growth Pipelines
Web Application Firewall (WAF) is the first line of defense to protect web applications, websites, or web servers against application layer attacks. The rising number of malicious web activities and growing sophistication of new web application attacks have proved that the basic defense offered by a traditional WAF solution is no longer able to pro...
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09 Dec 2020  |  Latin America  |  Market Research
Growth Opportunities for Communications, Collaboration and Customer Care Tools in Healthcare
Enabling Key Healthcare Workflows with Pre-packaged and Programmable Communications Solutions to Enhance Patient and Physician Journeys
Frost & Sullivan has identified the healthcare vertical as ripe for digital transformation and adoption of modern communications and collaboration technologies with the objective of improving operational efficiencies and enhancing patient care. The study covers key use cases for point solutions such as video conferencing or team messaging, as well ...
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21 Oct 2021  |  Global  |  Customer Research
Business Implications of Programmable Communications
CPaaS and APIs Open Enterprise Communications to Positively Impact Business Outcomes
In response to the numerous challenges associated with the COVID-19 pandemic, organizations of all sizes underwent a radical adaptation of their business processes and, in some cases, their entire business models, in order to survive. Throughout 2020, innovative companies found clever ways to serve their customers, which required a new set of commu...
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11 Jun 2019  |  North America  |  Market Research
BPO Company Culture, 2019
THE Driver for Customer Experience Excellence
This Market Insight will explore how large Business Process Outsourcers (BPOs) have created company cultures that have become a driver for customer experience (CX) excellence across global markets. Much more than a company call for donating to a favorite charity, it’s about employee volunteerism, feeding children, caring for the environment, day c...
$1,500.00
Special Price $1,125.00 save 25 %
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28 Jun 2019  |  Europe  |  Market Research
Growth Opportunities in the UK Facility Management Market, Forecast to 2025
Market Transformation Driven by Convergence of FM with Workplace Change Management to Offer Business Productivity
The facility management (FM) market in the United Kingdom is going through a transformation driven by technology innovation, new business models, emerging value propositions, and creative new service offerings. The UK FM market is one of the most developed and mature in the world with a highly competitive international supply base. FM services are ...
$4,950.00
Special Price $3,712.50 save 25 %