Search results for: 'services applications'

Mental health illness is one of the most common disorders globally. The poor accessibility and high cost of the conventional face-to-face mental health therapy has created a huge treatment gap, and digital technologies help bridge this gap. Digital technologies play an important role in supporting and treating mental health conditions. Digital plat...

Existing 3G/4G networks may not be able to handle the advanced technologies in use in smart cities. 5G can act as an enabler of smart nations as it can provide the necessary technological support that can boost the efficiency of select smart city projects. Smart city ecosystem applications can support the business case for 5G and drive the growth o...

09 Nov 2021  |  Asia Pacific  |  Market Research

ASEAN Shared Mobility Growth Opportunities

Transformative Mega Trends Lead to Automotive Electrification and the Innovation of Super Shared Mobility Applications

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The study assesses the key shared mobility trends in the Association of Southeast Asian Nations (ASEAN), covering Cambodia, Indonesia, Malaysia, Myanmar, the Philippines, Singapore, Thailand, and Vietnam. Key shared mobility activities discussed in the study include car sharing, eHailing, ride sharing, demand-responsive transit, and micro mobility....

The Asia-Pacific cloud computing market is expected to grow at a CAGR of 28.4% during 2016–2022. Revenue grew 30.7% from 2015 to reach $11.34 billion in 2016. Cloud spending was dominated by Japan, Australia, and China in 2016. The key underlying theme across the markets is the increase in demand for managed cloud services. This arises due to Big D...

Contact center outsourcing offers businesses several advantages such as cost savings, business flexibility, and access to skilled talent, the best-in-class technology, and a mix of locations and delivery models. Also, outsourcing helps reduce the cost and risk exposure to businesses, and protects companies from industry, economic, and political unc...

The global transmission market for heavy-duty (HD) commercial vehicles has changed drastically in the past few years. Manual transmission (MT) was the go-to option for all drivers in the North American market due to its robust gears, the expertise required, and low initial cost. However, drivers—especially those new to the industry—have embraced au...

21 Oct 2021  |  Asia Pacific  |  Frost Radar

Frost Radar™: Australia Customer Experience Outsourcing Services, 2021

A Benchmarking System to Spark Companies to Action - Innovation that Fuels New Deal Flow and Growth Pipelines

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An excellent customer experience is strategic to every organization’s sustained business growth and is overtaking product and pricing as a key brand differentiator. In the connected digital era, customers’ expectations are changing: they are demanding engaging experiences, personalization, and proactive services. These became even more relevant dur...

Contact center outsourcing offers businesses several advantages such as cost savings, business flexibility, and access to skilled talent, the best-in-class technology, and a mix of locations and delivery models. Also, outsourcing helps reduce the cost and risk exposure to businesses, and protects companies from industry, economic, and political unc...

Recreational vehicles (RVs) are increasingly popular across Europe for the freedom, flexibility, comfort, and convenience of a house for travel, camping activities, and temporary accommodation. The growing RV market is attributed to the ever-expanding demand to travel in comfort and style. Motorhomes are the most popular type of RVs, followed by ca...