Search results for: 'stackabl awar in on decis'

The market for CX management is anticipated to grow during the forecast period, mainly due to the rising awareness that CX is a powerful tool for gaining a competitive edge and companies' growing desire to outsource their CX operations.The advent of generative AI (Gen AI) technology has the potential to upend this sector. This technology can signif...

Next Generation 911 (NG911) represents an industry transformation that proactively enhances public safety by acknowledging and catering to the rapidly evolving demands, products, lifestyles, and technologies of citizens. In contrast to the legacy voice-centric enhanced 9-1-1 (E9-1-1) network, NG911 supports a more diverse set of Internet Protocol (...

Data storage technologies (DSTs) are evolving with the exponential rise in the demand for high capacity and secured storage systems in the recent years. This is mainly due to the change in technological perception in the global community, which focuses on facilitating simplified interaction with the latest innovations happening around as data forms...

25 Mar 2020  |  Global  |  Market Research

Digital Trends in the Finance, Banking and Insurance Industry, Global, 2019

New Business Models and Market Entrants Require Complete IT Overhaul to Remain Competitive

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The overall research objective is to measure the current use and future decision making behavior toward information technology (IT) around the globe, specifically: Enterprise Mobility Management, Digital Commerce, Unified Communications & Collaboration (UCC), Infrastructure and Data Centers, Cloud Communications, Analytics, Digital Marketing Soluti...

Frost & Sullivan Global Vice President Alpa Shah recently hosted a video webinar with an exceptional panel to discuss how customer experience (CX) is essential to every business. However, budgets and costs still get in the way. The panel included Richa Diwan, Director, Transformation Management Office, Blue Cross Blue Shield of North Carolina; Milo...

30 Apr 2021  |  North America  |  Market Research

Sentiment Analysis Tools are Redefining the Global Voice of the Customer (VoC) Market

Sentiment Analysis Enhances Business Intelligence and Opens Up Extraordinary Opportunities to Improve the Customer Experience

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Well-established businesses receive massive amounts of feedback every day, and this is obtained through eCommerce platforms, customer support calls, emails, social media platforms, bots, and chats. This presents companies with a substantial opportunity to collect large amounts of customer data and enhance market intelligence. Voice of the custome...

01 Sep 2021  |  Global  |  Market Research

Global Video Analytics Growth Opportunities

Maturing Facial Recognition and Emotion Intelligence Capabilities Accelerate Future Growth Potential

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Historical and real-time enterprise video is growing rapidly. While the data can create immense value for organizations, the large data volume makes it impossible for humans to process the data. A near-real-time analysis is necessary to make effective decisions and take actions, creating high dependence on enabling technologies, including video ana...

04 Oct 2021  |  Global  |  Frost Radar

Frost Radar™: Digital Twins in the Global Water Industry, 2021

A Benchmarking System to Spark Companies to Action—Innovation that Fuels New Deal Flow and Growth Pipelines

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Water utility networks are data-rich environments, but information silos can make it difficult for operators to ensure that energy- and cost-intensive assets are working cohesively and at peak performance. An operator may be able to identify a problem in isolation but not fully understand how it could affect an entire system; any delay in rectifica...

22 Mar 2022  |  North America  |  Market Outlook

Global Off-highway Equipment Growth Outlook, 2022

Increased Equipment Utilization and Spend on Inventory Will Result in Adoption of Digital Services and Sustain Post-pandemic Rebound

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This research service analyzes the current status and growth trends of the off-highway equipment industry, specifically for construction, mining, and agricultural equipment. It considers the ongoing effects of the COVID-19 pandemic and examines the top industry participants and their anticipated development and launch activities for 2022, notable p...