Search results for: 'document management systems'

As the Latin American contact center market keeps maturing, many customers are looking to the cloud to provide quicker access to enhanced features and as an attractive alternative to maintaining on-premises systems. During 2020, new and improved cloud contact center offerings were already available in the region, igniting adoption among customers f...

Email remains the center of modern cyberattacks. It is the primary communication method for business and is therefore a prime attack vector used as a gateway into complete takeover of an organization’s networks. The threat landscape continues to change rapidly. Attackers target email but also breach organizational defenses via attack vectors suc...

The COVID-19 pandemic had a catastrophic impact on airports in 2020, resulting in a 50% reduction in capacity, a 60% drop in passenger numbers, and a total revenue loss of more than $125 billion. The pandemic has also shifted airport investment priorities. Rather than investing in physical infrastructure, airport owners are now focusing on improvin...

06 Sep 2022  |  Latin America  |  Market Research

Brazilian Connected Trucks Telematics Growth Opportunities

After the Rise of Cargo Thefts and Diesel Cost, Risk and Fuel Management Solutions will Lead to Transformational Growth of Brazilian Telematics

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The Brazilian connected trucks telematics market is showing good indicators for growth. Although most of the connected trucks only have the basic solutions installed (for example, track & trace) due to the exigency of carriers and insurance companies, the demand for more advanced solutions, such as video cameras, is increasing and turning the marke...

03 Feb 2021  |  Europe  |  Market Research

AI-powered Chatbots Boosting the European CX Management Market, 2020

Chatbots Enhance the Customer Experience and Give Businesses Extraordinary Scaling Opportunities

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The chatbots market is one of the fastest-growing in the ICT industry. There are several effective uses for chatbots. Businesses are applying them, in particular, to enhance their customer services and improve customer experience (CX). Chatbots are deployed across different channels, including web chat, SMS, social media, mobile chat apps, among ot...

21 Dec 2023  |  North America  |  Market Research

Global Healthcare Data Interoperability Growth Opportunities Forecast to 2028

Systems to Move Beyond Integration Toward Semantic Interoperability

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Interoperability refers to the ability to exchange data among different systems or applications and make use of the incoming data. In healthcare, this generally means the ability to share data between electronic health record (EHR) systems and other health IT applications, such as a clinical decision support system (CDSS), computerized physician or...

30 Oct 2017  |  North America  |  Market Research

Global Distributed Control System Market, Forecast to 2023

“New Normal” Emerges as Industry Braces for Disruption

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This research study provides key trends and predictions for the global distribution control systems (DCS) market. The DCS market experienced a decline in 2016 as a result of a weak investment climate. The research service analyzes the trends across the global regions, revenue types, end-user industries and distribution channels and provides forec...

The surveillance solutions market has shifted from hardware solutions to digital models, and system integrators (SIs) will continue to operate as key stakeholders for both surveillance equipment manufacturers and end customers. The digitalization of the market has necessitated that manufacturers offer advanced digital functions, and SIs should be a...

The North American refrigeration market is expected to witness healthy growth up to 2025. While there was a drop in revenues for 2018, the market is expected to move forward with increasing growth rates. The market is driven by an increasing demand for fresh food and chilled products, a replacement need for aging equipment, replacements due to tech...