Search results for: 'distributed da of service data'

This research service provides an understanding of the current practices, evolving trends and market insights of the Indian refinery maintenance, repair, and overhaul (MRO) services market. This research service helps market participants understand the Indian refining companies' purchase decision criteria, perceptions and preferences

Directory assistance is the largest available enhanced calling service afforded to subscribers. What started out as a simplistic, logical customer service feature has metamorphosed into a volume intensive multi-billion dollar industry, generating an entire sub-industry of third party providers and product complements. Directory assistance service i...

This strategic analysis is part of Frost & Sullivans continued coverage of the conferencing and collaboration marketplace. Within this analysis, Frost & Sullivan has identified market challenges, drivers, restraints, competitive landscape, and growth opportunities within the web event services market and ultimately the evolution of web events as o...

This strategic analysis is part of Frost & Sullivans continued coverage of the conferencing and collaboration marketplace. As this analysis identifies, there are several growth opportunities within the conferencing environment. However, there are issues related to commoditization, price erosion, and growing competition from other conferencing serv...

The facility management (FM) market in Singapore is in the mature stage of its growth cycle, positioning it ahead of most Southeast Asian counterparts and among the most advanced in Asia-Pacific. This maturity is underpinned by a strong outsourcing culture, a supportive regulatory framework, and high end-user receptiveness to value-added and innova...

This Frost Radar™ examines the Australian customer experience (CX) management services landscape, which is a subset of the broader business process outsourcing/management industry. In a CX management arrangement, a company contracts an outside supplier to run customer service work instead of doing it in-house. The work ranges from handling simple c...

23 May 2017  |  Europe  |  Market Research

Growth Opportunities in the UK Water Retail Market, Forecast to 2022

A Dynamic Market Characterised by Service and Delivery Innovation by Suppliers

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Customer-centric innovation, digital transformation, value-added services, and exemplary customer service will drive the UK water retail market going forward. The market revenue is estimated at £4 billion, with a non-domestic customer base of about 1.2 million. This study includes the revenue forecast for 2017–2022 for three different scenarios: bu...

Contact center outsourcing offers businesses several advantages such as cost savings, business flexibility, and access to skilled talent, the best-in-class technology, and a mix of locations and delivery models. Also, outsourcing helps reduce the cost and risk exposure to businesses, and protects companies from industry, economic, and political unc...

This Market Engineering research service segment discusses telemedicine market in South Korea. There is an emphasis and opportunity of using telemedicine in the healthcare industry. When telemedicine was formally introduced in the '90s, it experienced slow adoption. However, over the past few years it has been witnessing increasing usage. The reaso...