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The Singaporean contact center application market shrunk by 0.4% in 2017 and generated $16.2 million. The market is forecast to shrink further at a CAGR of 0.3% from 2017 to 2024. This study is part of the research service on the Asia-Pacific contact center application market which covers 14 countries: Australia, China, Hong Kong, India, Indonesi...

The South Korean contact center application market shrunk by 19.6% and generated $53 million in 2017. The market is forecast to grow at a very slow CAGR of 0.1% from 2017 to 2024. This study is part of the research service on the Asia-Pacific contact center application market which covers 14 countries: Australia, China, Hong Kong, India, Indonesi...

The Taiwanese contact center application market shrunk by 2.0% and generated $9.1 million in 2017. The market is forecast to further shrink at a CAGR of 1.6% from 2017 to 2024. This study is part of the research service on the Asia-Pacific contact center application market which covers 14 countries: Australia, China, Hong Kong, India, Indonesia, ...

The Thai contact center application market grew by 8.4% and generated $17.8 million in 2017. The market is forecast to see a CAGR of 4.7% from 2017 to 2024. This study is part of the research service on the Asia-Pacific contact center application market which covers 14 countries: Australia, China, Hong Kong, India, Indonesia, Japan, Malaysia, New...

The Vietnamese contact center applications market grew by 3.5% and generated $4.1 million in 2017. The market is forecast to see a CAGR of 4.7% from 2017 to 2024. This study is part of the research service on the Asia-Pacific contact center application market which covers 14 countries: Australia, China, Hong Kong, India, Indonesia, Japan, Malaysi...

22 Jul 2019  |  Asia Pacific  |  Market Research

Asia-Pacific Contact Center Applications Market, Forecast to 2024

Traditional Core Application Segments Decline. Focus on Advanced Applications for Growth

Infographics

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Key Issues Addressed

The Asia-Pacific (APAC) contact center applications market size is estimated to grow from $636.6 million in 2017 to $701.0 million by 2024, at a Compound Annual Growth Rate (CAGR) of 1.4%. The research service covers the contact center application markets in 14 APAC countries: Australia, China, Hong Kong, India, Indonesia, Japan, Malaysia, New Ze...

Encoders are commercially sold products in hardware or software form, which produce output in one compressed video format. The broadcast encoders market covers revenues for all broadcast applications of video encoders including contribution, backhaul, distribution, and digital terrestrial transmission (DTT). This research study does not include cus...

The significant increase in the number of phishing and targeted phishing e-mails and malicious content among ASEAN organizations was a key driver for the adoption of legacy SCM solutions, particularly Web security. Critical infrastructure and sectors have seen a sharp rise in the number of such attacks. Despite SMBs making a shift to cloud-based e-...

The LATAM cloud contact center (CC) market grew substantially in 2022, driven by accelerated migration from premises-based contact center implementations. As organizations realize that providing superior customer experience (CX) is fundamental for competitive differentiation, they respond to growing customer expectations by delivering seamless, eff...