Search results for: 'Disaster Recovery-as-a-Service 2019 Buyer's Guide'

The CX landscape is changing rapidly. Brands are realizing the importance of delivering excellent customer service as a competitive differentiator. Hence, the domain is gaining more attention and greater investment priority. The market is also becoming much more tech-intensive as emerging tools can create a seamless and an effortless CX while also ...

11 Jul 2017  |  North America  |  Market Research

Banking-as-a-Service to Bring Agility and Flexibility to Financial Services, Forecast to 2023

Open Banking Becomes a Key Influencer of Customer Satisfaction and Retention

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Financial services industry has been remarkably disrupted by innovative technologies and new business models to-date. Customers are demanding more customer centric, digital solutions from banks as they are becoming more digitally aware of solutions that are being offered by companies outside financial services. The pace of innovation is rapid in fi...

The study examines key trends shaping the global motor services industry and provides comprehensive data on service types across industries and regions. There is also information on the market shares of key competitors. The study encompasses services such as maintenance, repairs/replacement, testing, and optimization of electric motors used across ...

The infrastructure-as-a-service (IaaS) and platform-as-a-service (PaaS) market is experiencing rapid growth in Latin America. As in the rest of the world, cloud infrastructure and platforms form the foundation for digital economies. Over the past decade, they have driven technological modernization, from the migration of applications and data to th...

23 Jun 2017  |  Global  |  Market Research

Blockchain Technology in Global Healthcare, 2017–2025

Healthcare Industry Assesses Blockchain Potential to Optimize Healthcare Workflows and Improve Outcome-based Care Delivery Models

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Blockchain technology, with its ubiquitous security infrastructure for seamless health data exchange, holds potential to eliminate the burden and cost of health data reconciliation and facilitate interoperability. Emerging blockchain systems promise to unlock new economic advantages by disintermediating high-cost gatekeepers and automating transact...

13 Apr 2020  |  North America  |  Frost Radar

FROST RADAR™: Global Mobility-as-a-Service Market, 2020

Benchmarking Future Growth Potential

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New mobility services such as carsharing, bikesharing, ridesharing, ride hailing, and demand-responsive transit (DRT) have brought the concept of shared mobility to the center stage. Environmental concerns, congestion, lack of parking, vertical expansion in most emerging cities, and smart city initiatives have propelled a revolution from single-occ...

The growth of the global business process management (BPM) industry was estimated to be $242.46 billion in 2022. The demand or process automation and AI will ensure that it grows at 5.7% year-over-year. Robotic process automation, AI, real-time analytics, and chatbots) and changing business models including digital platforms and cloud computing co...

New analysis from Frost & Sullivan's Digital Transformation program presents some of the customer experience trends that Frost & Sullivan believes will shape, grow, and influence customer contact and the customer experience. The study focuses on those growth insights that are the most relevant for 2020-2023 in North America, and highlights the tre...

The mobile field service management (FSM) market continues on a strong growth trajectory in the North American region. These software solutions provide real-time guidance to workers on the front line, typically via a smartphone or tablet. Hard-dollar business impacts include faster time to first fix, fewer truck rolls, and more satisfied technician...