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12 Mar 2019  |  Global  |  Market Research
Three CX Trends Heading into 2019—A Postcard from the Technological Edge
Three CX Trends Heading into 2019
As the customer contact landscape continues to be disrupted, the CX team at Frost & Sullivan has seen three noteworthy topics come across our desks repeatedly over the course of 2018, each of which resulted in detailed white-papers. These are by no means the only technology-related topics of importance as far as the CX goes, but it’s noteworthy how...
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31 Jan 2024  |  Global  |  Market Research
Global Agricultural Adjuvant Growth Opportunities
Adoption of Sustainable and Precision Farming Techniques to Ensure Future Growth Potential
Agricultural adjuvants are used with herbicides, insecticides, and fungicides to make them more effective and enhance crop protection. The research scope covers different types of adjuvants based on their functionality, adoption/use. and application. This research analysis covers B2B market dynamics of adjuvants and presents a detailed value chai...
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01 Apr 2026  |  Global  |  Market Outlook
Growth Opportunities in Global Homes and Buildings Industry, 2026
AI Agility and Regulatory Readiness to Unlock Transformative Growth in the Built Environment
The Global Homes and Buildings Industry Outlook 2026 from Frost & Sullivan highlights accelerated transformation amid persistent macroeconomic headwinds. Following 5.5% growth in 2025, the sector is projected to expand by 4.0%–7.7% in 2026, driven by demand for AI-powered building technologies, smart home ecosystems, sustainable HVAC and energy sys...
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22 Dec 2023  |  Global  |  Market Outlook
Top 10 Growth Opportunities in Customer Experience (CX), 2024
Employee Experience and AI Drive CX Investments in 2024
The Customer Experience industry benefitted greatly from the COVID-19 pandemic, which shifted millions of agents to work-at-home (WAH) models and accelerated cloud contact center-as-a-service (CCaaS) adoption. In 2021 and 2022, investments soared; however, in 2023 global economic and political unrest created a more conservative and focused approach...
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25 May 2021  |  North America  |  Frost Radar
Frost Radar™: North American Enterprise Cloud Contact Center Market, 2021
A Benchmarking System to Spark Companies to Action—Innovation that Fuels New Deal Flow and Growth Pipelines
The global cloud contact center market generated $2.7 billion in 2019, recording 15.4% growth year-over-year from 2018. Revenue will increase at a 15.3% compound annual growth rate to reach $7.4 billion by 2026. Small and medium-sized contact centers have been steadily migrating to cloud-based technologies; the expansion of hybrid cloud offerings a...
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21 Dec 2022  |  Global  |  Market Research
Global Plastic Recycling and Additive Technology Growth Opportunities
The Development of Advanced Additives will Open the Door for Recycled Resins to be Used in High-value Applications
Additives form an integral part of the polymer recycling industry. They are extensively used to modify the properties of plastic products during the compounding and processing stages. This study includes discussion about the challenges associated with recycling and the demand for recycled polymers. Four additives—stabilizers, compatibilizers, impac...
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10 Apr 2018  |  Europe  |  Market Research
Western Europe Cosmeceutical Ingredients Market, Forecast to 2024
Growing Demand for Safe and Natural Cosmetics Drives Cosmeceutical Ingredients Global Revenues
Cosmeceutical ingredients in Western Europe was €1.09 billion in 2017 and forecasted to be €2.13 billion by 2024 with a compound annual growth rate (CAGR) of 10.1% during the said period. High health awareness amongst consumers in Western Europe and other regions are encouraging more cosmetic product manufacturers to introduce cosmeceutical ingredi...
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14 Nov 2025  |  Global  |  Market Research
AI Technologies and Platforms, Global, 2025
Top 10 Growth Opportunities
The AI landscape is undergoing rapid transformation, driven by disruptive technologies, evolving enterprise needs, and the imperative to innovate at scale. This study identifies the Top 10 Growth Opportunities in AI Technologies and Platforms that will shape global markets in 2025 and beyond. These opportunities reflect the convergence of strategic...
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19 Jan 2026  |  Global  |  Customer Research
AI in 2025: Global Trends and Enterprise Reality
What the Latest Data Reveals About Adoption Drivers and Challenges, Trends, and Strategic Enablers
The artificial intelligence (AI) landscape is undergoing rapid transformation, with enterprises worldwide navigating a complex journey from experimentation to operationalization. The Global State of AI 2025 report delivers a timely, in-depth exploration of how organizations are adopting, deploying, and scaling AI technologies to drive business valu...
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27 Feb 2026  |  Global  |  Technology Research
Growth Opportunities in AI-Integrated Consumer Behavior, Explainable AI, Seamless Gaming, Feature-flag technology, Intelligent Signal Processing, and E-sim Platform
IT, Computing and Communications Technology Opportunity Engine
This edition of the ITCC Technology Opportunity Engine explores growth in AI-integrated consumer behavior, explainable AI, seamless gaming, feature-flag tech, intelligent signal processing, e-SIM platforms, custom software, video intelligence, automated workflows, AI support agents, network APIs, real purchase data, edge digital twins, dynamic rewa...
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