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31 May 2021  |  Asia Pacific  |  Customer Research
Indonesian Banking Customer Experience Management Study 2021
Benchmarking Industry Excellence in Delivering a Superior Customer Experience
Customer experience is the accumulation of a customer's experiences throughout his/her journey with a supplier across functions, products, services, and touchpoints. This study adopts the proprietary Customer Experience Index methodology and the widely used Net Promoter Score metric to understand the dynamics between customers and retail banks in I...
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11 Jun 2021  |  North America  |  Tracker
Apple Performance Tracker, 2021 Q1
Services and Wearables Generate Growth Opportunities in 2021
This Frost & Sullivan tracker provides metrics on Apple's quarterly performance (for both unit sales and revenues) for iPads, iPhones, Macs, and other products, such as iPods, Apple TVs, Beats Electronics, and Apple-branded and third-party accessories. The deliverable includes historical quarterly data for all of these categories from Q1 2007 to Q1...
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19 Aug 2021  |  Asia Pacific  |  Market Research
Theme 0: Steps Needed for Electrification to Take off in South East Asia—Voice of Industry Thought Leaders
Intelligent Mobility Event, Japan, 2021
COVID-19s impact on the electric vehicles (EVs) market has been limited since EV development has been incorporated into every leading OEMs long-term growth strategy. The main challenges to mass EV adoption relate to battery costs, battery chemistries, charging times, and charging infrastructure. These are being addressed by stakeholders across the ...
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19 Aug 2021  |  Asia Pacific  |  Market Research
Theme V: Advent of Electric 2 Wheelers in Asia—Voice of Industry Thought Leaders
Intelligent Mobility Event, Japan, 2021
By addressing issues related to higher capital costs and limited charging infrastructure, stakeholders are attempting to drive electric two-wheeler adoption in Asia. This is being reinforced by government incentives/subsidies, localized manufacturing, competitive pricing, growing investments, stringent emission norms, and strategic partnerships. Ch...
$2,450.00
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03 Sep 2021  |  North America  |  Tracker
Apple Performance Tracker, 2021 Q2
Services and Wearables Generate Growth Opportunities in 2021
This Frost & Sullivan tracker provides metrics on Apple's quarterly performance (for both unit sales and revenues) for iPads, iPhones, Macs, and other products, such as iPods, Apple TVs, Beats Electronics, and Apple-branded and third-party accessories. The deliverable includes historical quarterly data for all of these categories from Q1 2007 to Q2...
$1,500.00
Special Price $1,125.00 save 25 %
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17 Dec 2021  |  North America  |  Tracker
Apple Performance Tracker, 2021 Q3
Services and Wearables Generate Growth Opportunities in 2021
This Frost & Sullivan tracker provides metrics on Apple's quarterly performance (for both unit sales and revenues) for iPads, iPhones, Macs, and other products, such as iPods, Apple TVs, Beats Electronics, and Apple-branded and third-party accessories. This tracker includes historical quarterly data for all of these categories from Q1 2007 to Q2 20...
$1,500.00
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07 Jan 2022  |  Global  |  Market Research
Hybrid Work Compels Businesses to Drive Equitable Meetings
Technologies that Support Engagement and Interactivity Gain Prominence
The pandemic was a great equalizer with everyone being remote. Mass adoption of video meetings, chat, virtual whiteboarding, and group messaging kept everyone productive and fully connected. Everyone had the same presence and an equal voice during video meetings. As people return to the office, there is a growing challenge of keeping the same level...
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11 Mar 2022  |  Global  |  Market Research
Global Digital Surveillance Growth Opportunities for System Integrators
Understanding the Industry Shift to a Service-based Business Model and its Impact on Customer Relationships
The surveillance solutions market has shifted from hardware solutions to digital models, and system integrators (SIs) will continue to operate as key stakeholders for both surveillance equipment manufacturers and end customers. The digitalization of the market has necessitated that manufacturers offer advanced digital functions, and SIs should be a...
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08 Mar 2022  |  North America  |  Tracker
Apple Performance Tracker, 2021 Q4
Smartphones, Services, and Wearables Generated the Best Growth Opportunities in 2021
Abstract: This Frost & Sullivan tracker provides metrics on Apple's quarterly performance (for both unit sales and revenues) for iPads, iPhones, Macs, and other products, such as iPods, Apple TVs, Beats Electronics, and Apple-branded and third-party accessories. This tracker includes historical quarterly data for all of these categories from Q1 2...
$1,500.00
Special Price $1,125.00 save 25 %
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25 Mar 2022  |  North America  |  Customer Research
2022 UCC Industry Predictions
Transition to the Next Normal Requires Business Agility and Employees Equipped for Success
Affects of the pandemic, particularly widespread remote work and work from home practices, will have lasting impact on how people work and the communications and collaboration tools they use. The year 2022 promises to be a year of transition as COVID-19 infection rates decline globally and as end user organizations of all sizes, industries and regi...
$4,950.00
Special Price $3,712.50 save 25 %