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27 Jan 2021  |  Latin America  |  Market Research
Data Services Driving Market Growth in the Colombian Total Telecommunication Services Market
COVID-19 Mitigates Revenue Growth but Enhances the Need for Digitization, Powering Growth Opportunities in Digital Services
This Frost & Sullivan research service provides market sizing and forecasts by segment and technology, both in terms of lines and revenues and market share figures. In this research, Frost & Sullivan's expert analysts thoroughly examine the following markets: fixed telephony, data communications (VPN IP MPLS, Carrier Ethernet, and other technologie...
$4,950.00 -
28 Sep 2021  |  North America  |  Tracker
North American Contact Center Buyers Guide, 2021
Digital Transformation and Artificial Intelligence are Growth Opportunities that Spur a More Human Approach to Customer Care
New analysis from Frost & Sullivan's Information & Communication Technologies program presents some of the trends that Frost & Sullivan believes will shape, grow, and influence customer contact and the customer experience in the next few years, and includes insights for selected industries, business models, and technology areas, including: • ...
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25 Jun 2019  |  Latin America  |  Market Research
Brazil’s Total Telecommunications Services Market and the Impact of Mega Trends, Forecast to 2023
Mobile Value-added Services (VAS) will Drive Market Growth as Internet Access Increases
This research service provides market sizing and forecasts by segment and technology, in terms of lines and revenues, as well as market share figures. The study thoroughly examines the following markets: fixed telephony (habilitation, monthly fee, local traffic, national and international long-distance traffic, advanced voice, interconnection, and ...
$4,950.00 -
06 Aug 2019  |  Global  |  Market Research
Global Voice over Long-Term Evolution (VoLTE) Test and Monitoring Market, Forecast to 2023
VoLTE Deployments, Quality of Service (QoS) Concerns, and the Ability to Integrate Voice Into Cellular IoT Networks Will Drive the Market
In 2012, the telecom industry initiated the transition of voice services from the legacy 2G/3G circuits to the digitized Internet Protocol Multimedia Systems(IMS) based Voice over Long Term Evolution (VoLTE) platform, which offers increased bandwidth and better quality. Since then, a number of network operators have adopted the technology. Today, g...
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22 Aug 2019  |  North America  |  Market Research
Contact Center Buyers Guide, North America, 2019
Providers Look to Harness AI to Infuse Intelligence in the Customer Experience
New analysis from Frost & Sullivan's Digital Transformation program finds that growth continues in all areas of the contact center market: premise-based systems, the cloud, and hybrid configurations. Analytics, quality monitoring, and recording continue to be bright spots for growth, but emerging areas are taking center stage as companies transitio...
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29 Aug 2019  |  Global  |  Market Research
Global Analysis of the Broadcast and Digital Terrestrial Television (DTT) Video Encoders Market, Forecast to 2024
Broadcasters Halting Technology Spend Until Mandates or Competition Demands Them to Do So
Encoders are commercially sold products in hardware or software form, which produce output in one compressed video format. The broadcast encoders market covers revenues for all broadcast applications of video encoders including contribution, backhaul, distribution, and digital terrestrial transmission (DTT). This research study does not include cus...
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15 Dec 2021  |  Asia Pacific  |  Tracker
APAC Contact Center Applications Tracker, 2021
Digital, Omnichannel, Cloud Applications Drive Growth of Contact Center Solutions in APAC
The APAC contact center applications market generated $753.9 million in revenue in 2020, registering an annual growth of 4.8%. Though COVID-19 clouded the outlook at the beginning of the year, technology upgrades, cloud migration, and the adoption of analytics, automation, and self-service applications drove market growth. The market is set to grow...
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29 May 2018  |  Asia Pacific  |  Tracker
Asia-Pacific Network Security Market, Forecast to 2022
Regulatory Compliance and Evolving Cyber Threats Drive Network Security Market Growth
As organizations begin to adopt new network architectures, such as private, public, and hybrid clouds for improved agility and business outcomes, securing these highly dynamic environments becomes more complex. Seamless integrated network security technologies to defense against evolving threats in the entire attack continuum are necessary to fill ...
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26 Oct 2018  |  Global  |  Market Research
Global NPM and APM Solutions Market, Forecast to 2022
High Growth Potential in Small and Medium Businesses Set to Drive Revenue Growth
The global network performance monitoring (NPM) and application performance management (APM) solutions market is well established and is witnessing a period of dynamic growth, with the tools increasing their focus on user experience while maintaining an optimal performance level for the network and application infrastructure. It includes various ta...
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23 Mar 2023  |  Latin America  |  Market Research
Cloud Contact Center Solution Market in Latin America, Forecast to 2029
Automation, AI, and Analytics Create Opportunities for Differentiation
The LATAM cloud contact center (CC) market grew substantially in 2022, driven by accelerated migration from premises-based contact center implementations. As organizations realize that providing superior customer experience (CX) is fundamental for competitive differentiation, they respond to growing customer expectations by delivering seamless, eff...
$4,950.00