Search results for: 'neurotechnologies and brain computer interact'
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20 Mar 2020  |  Asia Pacific  |  Market Research
Asia-Pacific Hosted/Cloud Contact Center Market, Forecast to 2025
Market Demand is on the Rise, Primarily Driven by the Shift toward an OPEX Model, Flexibility, and Scalability
While most companies in the Asia-Pacific region are expected to explore the Contact Center as a Service (CCaaS) model, many of them would look for ways to increase the returns on their investment from their existing infrastructures. These companies are likely to adopt hybrid solutions, as established system vendors start offering more deployment op...
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30 Apr 2020  |  Global  |  Market Research
Global Managed Detection and Response Market, Forecast to 2024
Attack Complexity will Drive Growth of MDR Services
The managed detection and response (MDR) market generated $893.8 million in 2019; it is set to grow at a CAGR of 16.4% and reach $1,907.9 million by 2024. With the increasing number and complexity of threats, the internal management of information security has become increasingly laborious and costly. In this context, outsourcing should be vi...
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14 Sep 2020  |  North America  |  Market Research
Smartphone-based Solutions Spur the Global Infectious Disease Point-of-Care Testing Market, Forecast to 2024
COVID-19 and STDs among Millennials Speed Development of Miniaturized POCT Devices and Alternate Care Sites to Enable Transformational Growth
The COVID-19 pandemic prompted a transformation in the infectious disease point-of-care testing (POCT) market. The shift towards miniaturized POCT devices will lead to the emergence of cost-effective integrated lab-on-a-chip devices based on microfluidic technologies and smartphone-based solutions enabling multiplexed detection of infectious pathog...
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28 Sep 2021  |  North America  |  Tracker
North American Contact Center Buyers Guide, 2021
Digital Transformation and Artificial Intelligence are Growth Opportunities that Spur a More Human Approach to Customer Care
New analysis from Frost & Sullivan's Information & Communication Technologies program presents some of the trends that Frost & Sullivan believes will shape, grow, and influence customer contact and the customer experience in the next few years, and includes insights for selected industries, business models, and technology areas, including: • ...
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21 Oct 2021  |  Global  |  Customer Research
Business Implications of Programmable Communications
CPaaS and APIs Open Enterprise Communications to Positively Impact Business Outcomes
In response to the numerous challenges associated with the COVID-19 pandemic, organizations of all sizes underwent a radical adaptation of their business processes and, in some cases, their entire business models, in order to survive. Throughout 2020, innovative companies found clever ways to serve their customers, which required a new set of commu...
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11 Nov 2021  |  Global  |  Market Research
Reimagine Customer Experience in Manufacturing
How to Power End-to-End Personalized Engagements
Investments in CX are Accelerating to Tackle COVID-19 Challenges in the Manufacturing Industry Businesses are often unable to keep up with the expectations of today’s sophisticated customers. Competition is a click away in this digital world, and social media can make or break a business. To compete in this environment, both B2C and B2B organizatio...
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05 Jul 2019  |  Global  |  Market Research
Global Military Training and Simulation Market, Forecast to 2027
Adopting New Technologies and Business Models to Deliver Innovative Training Solutions in an Increasingly Competitive Market
The global military training and simulation (T&S) market is witnessing a growing shift away from traditional live methodologies towards a more blended environment, with T&S contracts becoming imbedded within platform procurement (aircraft and vehicle) contracts. Several Western countries have already started implementing live, virtual, and construc...
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23 Jul 2019  |  Global  |  Market Research
Global Vehicle OEMs’ New Online Retail Strategies, Forecast to 2025
Online Vehicles Sales are Expected to Comprise 5% of Global Vehicle Sales by 2025, With China as a Leading Market
The definition of online retail in this research service refers to when a vehicle is purchased (part payment as a down payment/outright purchase) through an online portal, without interaction at a physical dealership; in this case, the sale is considered to be an online sale. The global online retail scene is prevalent in regions such as the United...
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16 Jul 2019  |  Global  |  Market Research
Global Marketing Automation Solutions (MAS) Market, Forecast to 2025
MAS Will be a Key Technology for Businesses to Bring Customers an Omni-channel Marketing and Sales Experience
This study focuses on the global marketing automation solutions market. The study considers 2018 as the base year, with market growth, regional splits, and specific customer segment revenue growth forecasted till 2025. A marketing automation solution comprises platforms that automate marketing and sales activities to drive revenue growth and empowe...
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21 Aug 2019  |  North America  |  Market Research
Companies to Watch in Customer Contact, North America, 2019
Technology Providers of Note in an Expanding Customer Service Ecosystem
This is a companion piece to Frost & Sullivan’s 2019 Contact Center Buyers Guide (K234-76, August 2019), which examines the core areas and suppliers in the North American cloud/hosted contact center market. Core areas include systems and cloud-based solutions for inbound contact routing/automatic call distribution (ICR/ACD), outbound dialing, inte...
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