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Contact centers play a crucial role in the manufacturing sector, serving as the primary interface between the manufacturer and its customers. Manufacturers investing in their contact centers can enhance customer experience, build long-term customer relationships, and gain a competitive advantage.Contact centers play a crucial role in the manufactur...

The global home care ingredients market is undergoing a major transformation as manufacturers respond to evolving consumer expectations, tighter environmental regulations, and rapid advances in formulation technologies. Demand is shifting from conventional cleaning performance to multifunctional, sustainable, premium ingredient solutions that deliv...

18 Jan 2021  |  Asia Pacific  |  Market Research

Telecoms Industry Insights—Top 10 Carrier Profiles in Asia-Pacific

Ample Opportunities for Telcos in the Consumer and Enterprise Segments to Grow Revenue

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Asia-Pacific (APAC) market trends show significant changes impacting telecommunications service providers. The COVID-19 pandemic is adding pressure on telcos revenues and profit margins, particularly in the consumer segment. In response, they are launching innovative service offerings, including digital solutions for consumers and ICT solutions for...

The enterprise satellite broadband industry is mature yet experiencing significant growth and innovation. Factors driving these changes include increasing global demand for fast and reliable connectivity, growing need for the digitalization of remote services and operations, relevant advancements in satellite technology, and the proliferation of sa...

In the rapidly changing automotive landscape, disruptive technologies are paving the way for a multitude of customer conveniences, with usage-based insurance (UBI) emerging as a standout example. This innovative business model is revolutionizing how insurance companies, original equipment manufacturers (OEMs), and leasing and rental fleets collect ...

This research service gives insights on the emerging trends,technologies and innovations in hydraulic and pneumatic control systems in industrial and automotive applications.

Advanced driver assistance systems (ADAS) and autonomous vehicles (AVs) use cameras as an integral part of the perception sensor suite to gather vision-based information to help systems make logical decisions through artificial intelligence (AI)-based sensing and perception algorithms that enable autonomous driving features. Passenger vehicle ca...

Some fifteen years after the cloud burst into our consciousness, enterprises are no longer exploring the model, but honing it. In 2023, the focus will be on optimizing complex hybrid, multicloud environments—for cost, app performance, and flexibility. Increasingly important use cases, leveraging Internet of Things (IoT) and artificial intelligence ...

Robotics usage in industrial settings has risen over the last decade due to their benefits, such as increased efficiency and productivity. The COVID-19 pandemic accelerated the shift from manual to automated operations as frequent lockdowns led to labor shortages in most industries. However, the high implementation costs mean large organizations te...