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- Network-as-a-Service is Transforming Network Operators into API-focused Integrators
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04 Sep 2023  |  Global  |  Frost Radar
Frost Radar™: Workforce Optimization Solutions, 2023
A Benchmarking System to Spark Companies to Action - Innovation that Fuels New Deal Flow and Growth Pipelines
Workforce optimization (WFO) drives performance, agent engagement, and an improved customer experience (CX) in the contact center industry. Frost & Sullivan defines WFO as a strategy to integrate disparate contact center workforce applications, monitor and analyze customer and agent interactions, and automate processes to optimize contact center ...
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24 Oct 2023  |  Global  |  Customer Research
Global SD-WAN and SASE Voice of Customer Research Insights
Benefits of SD-WAN and SASE Adoption in Advancing Digital Transformation
In this research service, Frost & Sullivan analyzes the findings of the 2023 Global SD-WAN and SASE cross-vertical survey of 1,390 network decision-makers. Survey respondents comprised the C-suite and IT/network decision-makers from enterprises across verticals such as financial services, healthcare, retail, government, technology, and manufacturin...
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24 Apr 2023  |  Global  |  Market Research
Global Growth Opportunities for Telecommunications Service Providers in Artificial Intelligence (AI)
AI Enables Enhanced Business Operations, Data Monetization, and Service Customization to Support Growth
In this report, Frost & Sullivan examines the role of AI in the telecommunications services industry. Due to declining revenue from core telecom services, telecommunications service providers (telcos) are broadening their operations and leveraging AI to transform telecom services and create significant business value. We identify telcos using A...
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11 Dec 2024  |  North America  |  Market Research
Growth Opportunities for Generative AI in Telco Business Support Systems
Enhanced Efficiency and Increased Automation Set to Transform Global 5G Communication
This Frost & Sullivan market insight presents an overview of the artificial intelligence (AI) initiatives powering the next-generation business support system (BSS) initiatives in the global mobile communications market. It describes the various opportunities that generative AI (Gen AI) supports with the enhancement of existing BSS functions and pr...
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02 May 2025  |  Global  |  Market Research
Endpoint Security Industry, Global, 2024–2028
The Endpoint Security Industry is Driving Transformational Growth due to an Ever-complex Threat Landscape
The average organization manages thousands of endpoints that have access to its corporate network. These endpoints are the most vulnerable and exploited part of any network. Endpoint security includes host-based software products that secure computing devices, such as laptops, desktops, tablets, servers, and smartphones, from malware, cyberattack...
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14 Feb 2020  |    |  Megatrends
The Top Trends for 2020
Disruptive Technologies Go Mainstream
This report looks at global trends set to make an impact in 2020. Every year Frost & Sullivan's Visionary Innovation Team of futurists, consultants, and analysts scans the short-term horizon and looks across industries to identify areas of disruption in the new year. Along with the top trends, the study also analyzes key growth opportunities with t...
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23 Dec 2020  |  North America  |  Market Research
Growth Opportunity Analysis of the North American Clinical Documentation Improvement (CDI) Market
Internal Challenges, Disruptive Technologies, and Competitive Intensity are Driving CDI to become a More Value-based Process
This Frost & Sullivan research service presents a comprehensive overview of the North American clinical documentation improvement (CDI) market. CDI is a mid-process in the broader revenue cycle management (RCM) ecosystem. This study analyzes key product segments, major end users, and top vendors across the United States and Canada. Revenue is fo...
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02 Feb 2022  |  North America  |  Market Research
United States Infection Prevention and Control (IPC) in Outpatient Care Facilities Growth Opportunities
The COVID-19 Pandemic, Healthcare Staff Shortage, And Digital Tools Boost IPC Solution Adoption
Research shows that environmental surfaces in healthcare settings play a crucial role in pathogen transmission, leading to healthcare-acquired infections (HAIs), which have a considerable cost burden. Outpatient settings also pose significant infection risks. In the United States, millions of patients frequent outpatient facilities such as ambulato...
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07 Apr 2022  |  Asia Pacific  |  Market Research
Southeast Asia Remote Building Security Solutions Growth Opportunities
Increasing Digitalization is Bolstering the Transformational Growth of the Industry in the Post-pandemic Era
The remote building security solutions market in Southeast Asia is currently nascent. However, the COVID-19 pandemic has accelerated the need for remote monitoring solutions, boosting demand in this market. This demand, along with increasing manpower costs, favorable regulations in certain regions, and a shortage of skilled security forces, will he...
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20 Oct 2023  |  North America  |  Market Research
Global Hemoglobin A1C Testing Market, Forecast to 2028
Utilizing Data-driven Insights and Innovative Assays for Enhanced Decision-making in Hemoglobin A1C Testing
The global hemoglobin A1C (HbA1c) testing market will witness significant growth driven by technological advances and the increasing adoption of point-of-care testing (POCT). Real-time glucose monitoring and conventional HbA1c testing have been integrated, revolutionizing patient care by offering better treatment choices and better results. By stre...
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