Search results for: 'Analyst Perspective on Agentic AI'

Delivering the best CX possible was the overall theme of the Customer Contact East Executive MindXchange event, held from April 23 to 26, 2023, in Fort Lauderdale, Florida. Great CX is a critical factor for business growth, as organizations that accomplish it can create competitive differentiation and grow sales as a result. Customer contact center...

This edition of the ITCC Technology Opportunity Engine captures developments related to AI Observability, Enterprise AI Data Integration, Geospatial Estimator Platform, Edge AI-Driven IoT Platform, AIIoT & Edge Platform, AI-Optimized Edge Processing, Cloud-Native Infrastructure Management, Blockchain Payment, Quantum-Classical Hybrid Computing Plat...

The Advanced Manufacturing Technology Opportunity Engine highlights a broad spectrum of innovations across humanoid robotics, intelligent automation, advanced manufacturing, and AI-driven production technologies. It features scalable interactive humanoid robots designed to accelerate the commercialization of service robotics, alongside intelligent ...

Artificial Intelligence (AI) applications have captured the attention of enterprise and consumer segments. AI technology implementation has increased, and it is being adopted across industries and business functions worldwide driving operational efficiencies and creating strategic differentiation. In addition, with the recent disruption in the gene...

This study focuses on how next-generation chiplet architectures, high-bandwidth memory (HBM), and advanced packaging technologies such as 2.5D/3D integration and fan-out wafer-level packaging are enabling the next wave of AI and high-performance computing (HPC) system architectures, rather than providing a broad packaging market overview. It analyz...

In this report, Frost & Sullivan examines the role of AI in the telecommunications services industry. Due to declining revenue from core telecom services, telecommunications service providers (telcos) are broadening their operations and leveraging AI to transform telecom services and create significant business value. We identify telcos using A...

AI refers to technologies that emulate human intelligence and assist decision-making with self-learning capabilities. Machine learning (ML) is a sub-field of AI that focuses on imitating how humans learn and includes the development and use of algorithms that can learn and adapt without following explicit instructions. Telcos have emerged as essen...

The homes and buildings industry maintained its growth momentum in 2024, recording a 6.9% expansion despite ongoing economic and geopolitical uncertainties. In 2025, the industry is projected to grow within a range of 4.3% to 8.6%, driven by increasing demand for property technology solutions, smart home solutions, sustainable climate control syste...

Software supply chain security (SSCS) is increasingly a strategic business imperative as organizations rely more on open-source software, cloud-native architectures, AI-driven development, and autonomous development workflows. Modern software supply chains now extend beyond traditional code repositories and development pipelines to include AI model...