Search results for: 'Colocation Data Center Service Trends'

The overall research objective of this research service was to investigate the current and future outsourcing trends in the North American contact centers. Nearly half of the respondents outsource some customer care activities. Large contact center organizations are greater users of outsourcing than medium and small contact center organizations. Co...

Traditionally, business process management (BPM) or business process outsourcing (BPO) services were implemented as a cost-optimization concept based on labor arbitrage. However, BPM services have evolved and encompass core and noncore operations. Today, they permeate the entire business process value chain and address a wide variety of business ob...

Transportation industry participants face significant challenges as expanding populations and urban density cause congestion, high carbon emissions rates, and parking deficits. One way city planners seek to remedy these unfortunate effects is by optimizing their mobility networks. The need to effectively manage the various mobility modes became mor...

The United States' rapidly evolving connected car market consistently adapts to shifting consumer preferences, driven by the adoption of emerging use cases that shape the new normal across diverse customer segments. Frost & Sullivan’s Voice of Customer: In-Car Services and Features, Passenger Vehicles, United States, 2024 survey reveals how car own...

19 Mar 2019  |  North America  |  Market Research

North American Fall Protection Market, Forecast to 2023

Shifting Consumer Trends toward Hard Goods and Rising Awareness on Training Services to Drive Demand

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The North American fall protection market is heading toward consolidation with its key participants focusing on merger and acquisition activities. The top 3 market participants are 3M, Honeywell, and Pure Safety (together accounting for a market share of about 65%). Having an extensive product portfolio catering to various end-use industries, pro...

Fleet management applies mainly to leased and owned fleets, and service portfolios can include maintenance, repairs, fuel cards, and insurance. By centralizing all processes and transactions tied to corporate fleets, fleet management companies allow their clients to be more productive and plan for growth based on hard data and actionable insights o...

07 Mar 2019  |  North America  |  Market Research

Uberization of Vehicle Service—Business Model and Revenue Analysis, 2017–2025

$1.8 Billion in Total Service Revenue to be Booked From Online Service Marketplaces Across North America and Europe in 2025

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Key Issues Addressed Key Benefits

The aim of this study is to research, analyze, and forecast the business impact of the service marketplaces business model in the automotive aftermarket. Service marketplaces are a direct outcome of the digital wave disrupting the automotive aftermarket service industry. As per Frost & Sullivan’s analysis, a majority of the activity is currently vi...

20 Nov 2020  |  North America  |  Market Research

Data Analytics and AI Boost Accuracy to Drive Global Smart Water and Wastewater Leak Detection Solutions Market

Intelligent Leak Detection Tools/platforms and Strategic Partnerships Amongst Service Providers is Enabling Sustainable Growth Opportunities

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As the urbanization Mega Trend gains momentum, water infrastructure and resources are experiencing extreme stress across the globe. An expanded population density within cities has driven the need to develop policies and regulatory frameworks aimed at curbing water loss and improving water conservation. The monetary loss caused by water leaks great...

This InSight identifies the issues and opportunities for implementing IP solutions into the contact center. The trends and factors supporting the use of IP are analyzed, as well as the restraints that hold back adoption by contact centers. Three case studies are presented to illustrate how IP is being deployed today in contact centers. Overall conc...