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20 May 2020  |  Latin America  |  Frost Radar
FROST RADAR™: Hosted IP Telephony and UCaaS Market in Latin America and the Caribbean, 2020
Benchmarking Future Growth Potential
The Latin America and Caribbean (CALA) UCaaS market exhibited a strong, double-digit performance in 2019, in terms of both users and revenue. Future growth is expected and forecast in the double-digit range and will be driven by a growing number of offerings in the market, an increasing acceptance of the cloud as a proven modality for technology co...
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19 Apr 2022  |  Latin America  |  Market Research
Latin American and Caribbean UCaaS and Cloud Meeting Services Growth Opportunities
The Hybrid Work Environment Secures Future Growth Potential
The UCaaS and cloud meeting services markets exhibited strong growth in 2021, driven by the rise of hybrid and remote work environments and the need of organizations in CALA to support unified communications and collaboration among their employees. Solid economic GDP growth across the region (6.3% according to the IMF and 6.2% according to ECLAC, a...
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06 Mar 2020  |  Latin America  |  Market Research
The Transition to a Successful Work at Home Agent (WAHA) Model
Exploring Trends and Growth Opportunities for Latin American Providers
The remote work modality is rapidly becoming the norm among office workers throughout the globe. Remote work is a way to work outside the employer´s premise. One common alternative to on-site work stations is the home office. In this scenario, the employee uses their own house as a workplace, but working from cafes, co-working spaces or any other l...
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24 Feb 2020  |  Latin America  |  Market Outlook
Latin American Passenger Vehicle (PV) Market Outlook, 2020
The Regional Market is Expected to Grow by 5.5% in 2020, Reaching 6.1 Million Units
In 2019, the Latin American economies faced several challenges, including generalized social unrest, economic crises in some countries, and political instability, all of which had a certain impact on local light vehicle (LV) markets. From 6.1 million units commercialized in 2018, the market fell by 5.0% to merely 5.8 million units in 2019, far from...
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07 May 2021  |  Latin America  |  Market Research
Cloud, Digital, and Omnichannel Drive Contact Center Solutions Market Growth in Latin America and the Caribbean
The Post-Pandemic Scenario will See a Consolidated Hybrid Environment that Creates Opportunities for Vendor Differentiation
2020 was a disruptive year for the entire world and for the CX & CC landscape. The COVID-19 pandemic has pushed every contact center in the region to embrace the work-at-home-agent (WAHA) modality and move their employees out of their offices to their homes (65.3% of the outsourced agents in CALA were working remotely by the end of May 2020). Due t...
$4,950.00
Special Price $3,712.50 save 25 %