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Demand for unified communications as a service (UCaaS) continues to rise globally with the proliferation of cloud communications among mainstream enterprises. Asia-Pacific is primed for robust cloud communications growth as more businesses transition toward cloud solutions to boost their digital agility, reduce costs, and improve efficiency. UCaaS ...

The homes and buildings industry experienced a solid 7.2% growth in 2023, driven by increasing demand for facility management services, smart home devices, transition towards energy-efficient HVAC systems, tech-driven building optimisation solutions, and construction management solutions. This growth was further propelled by the increasing adoption...

Water shortage caused by the intensification of the impacts of climate change, population growth, and accelerated urbanization require immediate action on development of technologies for effective management of water supply and consumption. In addition, aging water infrastructure leads to water loss and increase in non-revenue water. Smart water gr...

Today, the healthcare industry is focused toward patient centric care and preventative healthcare. Preventative healthcare involves regular screening and diagnosis for diseases before the condition becomes fatal. Early diagnosis improves the clinical outcome of the patients, reduces emergency visits, and subsequently healthcare costs. Usually, ear...

09 May 2018  |  Asia Pacific  |  Market Research

Asia-Pacific Contact Center Applications Market, Forecast to 2023

Moderate Growth is Expected, as Investment Will Shift from Core Application Segments

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The Asia-Pacific (APAC) contact center applications market size is estimated to grow from $647.1 million in 2016 to $733.1 million by 2023, at a Compound Annual Growth Rate (CAGR) of 1.8%. The research service covers the contact center applications market across 14 countries (Australia, China, Hong Kong, India, Indonesia, Japan, Malaysia, New Zeala...

The Asia-Pacific contact center applications market grew by 6.9% in 2022 and is projected to grow at a compound annual growth rate (CAGR) of 4.4% from $881.9 million in 2022 to $1,193.5 million in 2029, driven by cloud migration, system upgrades, and increased investments in advanced applications, such as analytics and workforce management. Vietnam...

The APAC network security market continues to witness a healthy YoY growth of 16.7% in Q2 2021, driven by the strong growth of firewall segment. The firewall segment remained as the biggest technology segment and it registered a strong double-digit year-on-year growth rate of 19.8% in Q2 2021. The SSL VPN segment registered a declining YoY growt...

The lack of adequate and safe drinking water impacts the social and economic well-being of the human population. In 2019, the Indian government embarked on an ambitious project called the Jal Jeevan Mission (JJM) to offer functional household tap water connection (FHTC) to every rural household (100% coverage) by 2024. This will likely be extended ...

Smart surface coatings and functional interfaces for extreme environments are emerging as critical enablers of industrial resilience, asset longevity, and operational efficiency across aerospace, energy, transportation, infrastructure, manufacturing, and defense sectors. As operating conditions become increasingly severe due to higher temperatures,...