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This report examines the enterprise metaverse as an emerging enterprise-grade platform that unifies digital twins and collaborative applications to support advanced operational, engineering, workforce, and customer-facing objectives. As organizations expand remote operations, intelligent asset management, and immersive design practices, the converg...

Abstract: The global Customer Experience Platforms market achieved solid growth in 2025, driven by an acceleration of AI-based and advanced capabilities in contact center implementations. As organizations increasingly realize that providing superior CX is fundamental for competitive differentiation, they are responding to growing customer expectati...

31 Dec 2019  |  Global  |  Market Research

Strategic Analysis of Global Shared Mobility Value Chain, Forecast to 2030

Disruptive Technologies, OEM and Operator Partnerships, and Investments will Drive the Mobility Value Chain in the Future

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The study aims to analyse and forecast the global mobility value chain and technology trends for 2018. Shared mobility companies depend heavily on aftermarket service providers for procuring fleet, conducting maintenance and repairs, and deploying technology for smooth operations. Shared mobility partnerships are increasing the presence of the valu...

07 Sep 2020  |  North America  |  Frost Radar

Frost Radar™: Global Building Automation Systems Market, 2020

A Benchmarking System to Spark Companies to Action-Innovation That Fuels New Deal Flow and Growth Pipelines

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The Internet of Things has allowed numerous devices and systems to connect and communicate, generating a wealth of data that can be captured and converted to actionable insights through high-performance control and automation interfaces. In the building automation space, digitalization allows building managers to optimize energy use and save money ...

The North American consumer communication services tracker for Q4 2023 provides detailed information about several consumer communication service companies in the United States and Canada. The aggregated data—delivered by country, technology, and company—includes subscriber, revenue, net add (loss), projection, and industry share for the residentia...

The North American consumer communication services tracker for Q1 2025 provides detailed information about several consumer communication service companies in the United States and Canada. The aggregated data—delivered by country, technology, and company—includes subscriber, revenue, net add (loss), projection, and industry share for the residentia...

The six major economies of the Association of Southeast Asian Nations (ASEAN) account for 96% of the ASEAN food and beverage (F&B) market. The ASEAN-6—which includes Singapore, Malaysia, Thailand, Indonesia, Vietnam, and the Philippines—is a key growth area in the greater Asia-Pacific region. This market insight examines the major trends in the ASE...

Public healthcare organizations across North America and Europe are using cloud technologies to support modernization efforts that extend beyond infrastructure replacement. Cloud is increasingly being adopted to improve interoperability, enable secure data sharing, support analytics and AI initiatives, strengthen cybersecurity, and modernize clinic...

The ANZ contact center market continues to shift from systems to cloud solutions. Along with the on-premise contact center systems, a number of organizations are looking to upgrade their contact center infrastructure to the cloud to explore new features, better flexibility and scalability, and easy integration of multiple digital channels. Contact ...