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05 Oct 2021  |  North America  |  Customer Research
Global Customer Perspectives on Contact Center Trends by Country
Impact of COVID-19 on Top Contact Center Markets
Frost & Sullivan surveyed 661 IT decision-makers around the globe to IT/Communications to gain a deeper understanding of the impact of COVID-19 and their plans to exceed CX expectations as the world recovers from the pandemic. COVID-19 accelerated the move towards self-service, allowing many companies to invest in technology that deflects calls...
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02 Nov 2021  |  Asia Pacific  |  Market Research
Singapore Facility Management Growth Opportunities
Transformative Mega Trends including Building Technology Progression, and Future of Workplace are Key to Service Providers’ Advancement in FM
Singapore's facility management (FM) market is in the advanced stage of the growth lifecycle due to the strong culture of outsourcing and the high acceptance of value-added or innovative offerings. It is a mature market, and a large number of regional and global service providers have set up their headquarters in the city. A conducive business ...
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10 Dec 2021  |  North America  |  Market Research
Global Electric Truck Battery Growth Opportunities
Battery-powered Trucks will be a Viable Alternative, Majorly Driven by Falling Battery Prices and Improving Economics
With the framing of stringent emission norms and strong regulatory push, the automotive industry is fully prepared to shift toward electric powertrains. Although automakers have been investing in various alternative powertrain technologies to achieve low/zero emission, Electric Vehicles (EV) look promising for OEMs. They and battery manufacturers a...
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15 Dec 2021  |  Asia Pacific  |  Frost Radar
Frost Radar™: Asia-Pacific Business Process Management Services, 2021
A Benchmarking System to Spark Companies to Action—Innovation that Fuels New Deal Flow and Growth Pipelines
Business process management (BPM), or business process outsourcing (BPO), services involve an external or third-party provider handling the execution and management of one or more business operations or functions for an organization. Traditionally, BPM services were limited to outsourcing labor-intensive back-office and support services functions. ...
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25 Mar 2022  |  Global  |  Market Outlook
Global Plastics and Composites Outlook, 2022
Sustainability-and- circularity-oriented Innovations to Drive Transformational Growth
Frost & Sullivan’s annual outlook for the plastics and composites industry provides an overview of the industry in 2021 and highlights disruptive, transformational, and competitive trends that are expected to impact industry growth in 2022. The protracted disruption of the supply chain because of natural calamities, ensuing force majeure events, en...
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26 Aug 2022  |  Global  |  Market Research
Global Hospital Operational Efficiency Solutions
Visionary Perspectives for Medtech to Help Health Systems Improve Operational Efficiencies and Achieve Transformational Growth
Hospitals are complex to manage and historically have faced various inefficiencies. After the COIVD-19 pandemic took a toll on hospitals’ financial resources and human capital, efficiency has become a major focus. Automated solutions are key to supporting already strained staff (reeling under shortages and burnout) and enhancing processes, which bo...
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10 Jan 2018  |  North America  |  Market Research
Automotive OEMs Global Manufacturing Facility Investment Strategies, 2010–2022
6 OEMs Target Nearly $275 Billion Investments Globally by 2022, Including 26% Share in North American Manufacturing Facilities
The need to optimize manufacturing investments, better utilization of production facilities, and improving production plant performance are becoming paramount, as they enable manufacturers to start delivering high volumes of vehicles with a variety of models that are preferred in the market and they will also open the door to lucrative revenue stre...
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20 Jan 2020  |  Global  |  Market Research
Global Truck Video Safety Solutions Market, Forecast to 2025
The Shift from 2G/3G to 4G Holds the Potential to Change Market Dynamics
The research service analyzes the global truck video safety solutions market (2018-2025) and presents an overview of growth opportunities and implications. According to the Federal Motor Carrier Safety Administration (FMCSA)’s safety compliance and enforcement program—Compliance, Safety, And Accountability (CSA)—fleets must improve safe drivi...
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09 Mar 2020  |  South Asia, Middle East & North Africa  |  Market Outlook
Indian Metal Industry Outlook, FY 2019
Backed By Government Policies, Industry Consolidation, and Technology Infrastructure Upgrades, the Metal Industry is Set to Witness a 6% y-o-y Demand growth in FY 2020
Indian metal market growth in 2019 witnessed global, macroeconomic and industrial factors, such as trade wars, an increase in industry consolidation, plant closures, and restricted imports. The industry’s main objective remained cost optimization, raw material sustainability, and process efficiency. The Indian Government’s flagship programs—Mak...
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17 Mar 2026  |  Global  |  Market Research
Growth Opportunities in Global Pharmaceutical Industry, 2026
Platforms, Policies, and Pathways: Convert Complexity into Growth
The global pharmaceutical market is projected to reach approximately $1.72 trillion in 2026, with large molecules driving most incremental growth while small molecules remain the sector’s cash flow base. The current growth cycle concentrates on cardiometabolic and oncology, led by GLP-1 platforms and antibody–drug conjugates (ADCs). Competitive adv...
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