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22 Jul 2019  |  Asia Pacific  |  Market Research

Asia-Pacific Contact Center Applications Market, Forecast to 2024

Traditional Core Application Segments Decline. Focus on Advanced Applications for Growth

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The Asia-Pacific (APAC) contact center applications market size is estimated to grow from $636.6 million in 2017 to $701.0 million by 2024, at a Compound Annual Growth Rate (CAGR) of 1.4%. The research service covers the contact center application markets in 14 APAC countries: Australia, China, Hong Kong, India, Indonesia, Japan, Malaysia, New Ze...

This study conducts a detailed assessment of the impact of the new axle load norms on the commercial vehicle (CV) Industry in India. The new norms, applicable from16 July 2018, are meant to bring gross vehicle weights (GVWs) in India at par with that of other global markets. The government believes this will help restrict the vehicle population in ...

This energy profile provides a detailed insight into the energy sector of Turkey in the current scenario and also presents an energy forecast between the years 2018 to 2030. The global energy sector has seen a drastic transformation in recent years and with the advancement of new technologies and energy systems, it is moving towards creating a re...

The growing interest in drug delivery devices is more towards micro needle technology for vaccines and hormones. As healthcare companies focus on the transdermal mode of delivery for insulin, companies developing patch technologies have also received huge funding, indicating that the interest in the industry is shifting toward transdermal drug deli...

The significant increase in the number of phishing and targeted phishing e-mails and malicious content among ASEAN organizations was a key driver for the adoption of legacy SCM solutions, particularly Web security. Critical infrastructure and sectors have seen a sharp rise in the number of such attacks. Despite SMBs making a shift to cloud-based e-...

The Indian SCM market experienced healthy growth in 2018, and the Web and the e-mail security segments registered steady growth. Large enterprises prefer stand-alone SCM solutions due to the need for high performance and for forensics and privacy purposes, and this drives the uptake of SCM solutions. However, a growing number of Indian enterprises ...

The COVID-19 pandemic has drastically reduced the demand for air travel both on domestic and international routes. It has severely impacted the aircraft utilization rate and financial health of the airlines. Most of the airlines were forced to halt their digital transformation journey due to weak financial capability. Airlines are focusing more on ...

An estimated 375 million computed tomography (CT) procedures are carried out globally, increasing at 3% to 4% every year. While the COVID-19 pandemic in 2020 led to a drop in CT procedures by over 20%, the industry is expected to be completely functional by the end of 2021. Pandemic-based sanitization protocols and patient hesitancy remain restrain...

The severity of the COVID-19 pandemic and its impact has transcended all aspects of our day-to-day lives, and it is difficult the fathom the challenges faced by various business verticals. To reverse the apprehensions instilled in people’s minds with regard to personal hygiene and safety and return to the pre-pandemic stage of stability, businesses...