Search results for: 'learning experience platform'

As we move into the new decade, the electric vehicle (EV) industry is likely to experience total sales of over 2.5 million units (including battery electric vehicles (BEVs) and plug-in hybrid electric vehicles (PHEVs). Majority of the European OEMs are likely to reduce PHEV models and introduce BEV models in their product lines. OEMs are revisiting...

The global automotive biometrics market is witnessing high growth projections, due to the emerging use cases of the technologies in the field. Despite a slowdown in the automotive market, integration of biometric technologies in vehicles remains a key area of focus for automotive vendors and OEMs. Automotive vendors are looking for biometric soluti...

This research service analyses the Brazilian agricultural chemicals market. The market is divided into two major segments, namely: crop protection chemical and fertilizer chemicals. The total agrochemicals market is in the mature stage and it is simultaneously suitable to innovations. Then, it is expected to experience consistent growth in the futu...

This research examines the European next generation sequencing markets in terms of the challenges faced by market participants, drivers and restraints in the industry. It also describes the end user's experience handling this technology. It provides a detailed study on revenue forecasts, unit shipment forecasts, growth rates and strategic recommend...

Robust ICT infrastructure has been key in supporting the growth of the cloud market in Hong Kong, while continuous support from the Hong Kong government has been instrumental in stimulating market growth under its "Digital 21" plan. Some notable trends include the growing adoption of cloud services to support the banking and finance sector for non-...

Content services are most beloved when they offer delightful, consistent, cross-device OTT experiences, which are at par with conventional live, linear managed experiences. While Tier-1 services such as Comcast and others are coming closer to this idea in the US, the overall problem is far from solved. Even a decade after Netflix and Hulu first beg...

Workforce optimization (WFO) drives performance, agent engagement, and an improved customer experience (CX) in the contact center industry. Frost & Sullivan defines WFO as a strategy to integrate disparate contact center workforce applications, monitor and analyze customer and agent interactions, and automate processes to optimize contact center r...

Organizations today want a single view of customers from all touch points, which can be achieved through customer relationship management (CRM) solutions. The goal for companies, educational institutions, and the public sector is to capture and leverage the wealth of available data to have profitable, productive, value-rich, experience-enhancing, a...

Frost & Sullivan Global Vice President Alpa Shah recently hosted a video webinar with an exceptional panel to discuss how customer experience (CX) is essential to every business. However, budgets and costs still get in the way. The panel included Richa Diwan, Director, Transformation Management Office, Blue Cross Blue Shield of North Carolina; Milo...