Search results for: 'user and entity behavior analytics based on machine learning'

The workforce identity and access management (IAM) and identity governance and administration (IGA) market is a critical component of modern cybersecurity and digital transformation strategies. As organizations continue to adopt cloud services, hybrid work models, artificial intelligence, and increasingly interconnected digital ecosystems, managing...

This study captures the market dynamics in the tabletop audio conferencing endpoints market, including the changing trends in the tabletop audio, the impact of the COVID-19 pandemic on the adoption of different types of endpoints, and the forecast of endpoint revenue and unit shipments until 2025. The report discusses the trends, forecasts, and mar...

The Western European industrial hand protection market generated €2,2267 million in revenue in 2021. Market demand is driven by the stringent implementation of regulatory norms and standards as well as increasing awareness about hand protection amongst end users to reduce on-the-job injuries. In 2021, mechanical protection gloves accounted for 4...

11 Jun 2021  |  Asia Pacific  |  Market Research

Southeast Asian Integrated Facilities Management Growth Opportunities

Acknowledgment of Transformative Trends, Particularly Those Pertaining to Technology Adoption, will be Key to Service Providers’ Advancement in the Region

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The Southeast Asian (SEA) integrated facilities management (IFM) market is in the development stage of the growth life cycle, primarily supported by narrowing expectation gaps between IFM providers and end users, greater demand for energy efficiency, and regulatory support. Growth is also driven by the emergence of service providers that offer spec...

As the in-vehicle eCommerce market gains traction in the automotive space, it makes way for the development of an entire retail ecosystem across passenger vehicles. With payments being the end-point of a commerce network, the automotive industry will have to partner with service providers to pick-up on connected services to transform the commute ti...

This study provides an update about the facility management (FM) market in Singapore. The cost of FM services in Singapore has increased from 2017 to 2019. Although this increase has been minimal without much impact, it has driven innovation and strategy planning to improve cost efficiency, service delivery, and quality of services. Cost is one of...

07 May 2021  |  Asia Pacific  |  Customer Research

Customer Experience Management Study—Malaysian Banking Sector 2021

Benchmarking Industry Excellence in Delivering a Superior Customer Experience

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Customer experience is the accumulation of a customer's experiences throughout his/her journey with a supplier across any and all functions, products, services, and touchpoints. This study adopts the proprietary Customer Experience Index methodology and the widely used Net Promoter Score metric to understand the dynamics between customers and retai...

Customer experience is the accumulation of a customer's experiences throughout his/her journey with a supplier across functions, products, services, and touchpoints. This study adopts the proprietary Customer Experience Index methodology and the widely used Net Promoter Score metric to understand the dynamics between customers and retail banks in I...

There is a growing demand for petrol-powered two-wheelers (P2Ws) in India to fulfill urban mobility and commuting needs. To effectively address consumer requirements and expectations, it is essential to have a clear understanding of buyer profiles and preferences regarding these vehicles. This Frost & Sullivan report aims to capture the voice of th...