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This research study provides a post-pandemic trend analysis of the smart homes market, highlighting information on the growth of connected devices, regional trends, consumer preferences, and other key indicators. Smart and connected homes have an evolving, dynamic market poised for strong growth in the next 5 years. The primary drivers of this mark...

07 Feb 2020  |  Asia Pacific  |  Market Research

Malaysian Diabetes Devices Market, Forecast to 2023

Service Models that Address Affordability are the Preferred Models in this Cost-sensitive Market

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Diabetes is a growing concern globally, with more than 425 million people suffering the world over. Malaysia is no exception. It has a very high prevalence of about 16%; there were an estimated 3.57 million diabetics in the country in 2018. Unfortunately, only about 50% of this population is actually diagnosed, meaning half of those diabetics are d...

26 Jun 2020  |  Global  |  Market Research

Global Integrated Facility Management (IFM) Market, Forecast to 2026

Technology Integration, Evolution of Business Models and Addition of Service Lines are Expected to Drive Growth in the Market

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Key Issues Addressed

The global integrated facility management (IFM) market has the highest rate of growth within the overall outsourced facility management (FM) industry, followed by bundled-service and single-service FM offerings. It is also going through a period of major transformation, driven by technological advancements, upcoming business models, challenging mar...

31 Aug 2020  |  Asia Pacific  |  Frost Radar

Frost Radar™: Asia-Pacific Customer Experience Outsourcing Services Market, 2020

A Benchmarking System to Spark Companies to Action—Innovation that Fuels New Deal Flow and Growth Pipelines

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Customer experience (CX) continues to be recognized as a distinct business function and takes center stage in many business strategies. Contact centers play an important role in helping companies acquire and retain customers. Contact centers can be perceived as the face of an organization: a hub of customer service and engagement, and the focal poi...

The GCC turbine services market is expected to grow with increased number of turbine installations in the recent years. Competition among the major service providers is expected to be more intense in the coming years. Many of the service providers have established facilities in GCC and are investing more in their facilities. Investments in sectors ...

China’s passenger vehicle navigation on autopilot (NOA) market is entering a phase of accelerated commercialization, scaling from 2.4 million units in 2025 to 15.0 million by 2032, reflecting a strong 29.8% CAGR. This surge marks a decisive transition from early-adopter experimentation to mass-market deployment, fueled by factory-fitted hardware st...

The global CCaaS market generated revenue of $4.99 billion in 2021, a 21.6% increase from 2020. Frost & Sullivan projects that revenue will increase at a 13.2% compound annual growth rate to reach $9.29 billion by 2026. The North American CCaaS market contributed $3.03 billion of that 2021 amount (representing 14.2% year-over-year growth) and is ex...

Brands use outsourcing as a competitive strategy to get a multitude of benefits, including cost savings, best-in-class technology, business flexibility, access to skilled talent, and a blend of locations and delivery models. Customer experience (CX) outsourcing vendors partner with clients to understand their business challenges and offer solutions...

Brands use outsourcing as a competitive strategy to get a multitude of benefits, including cost savings, best-in-class technology, business flexibility, access to skilled talent, and a blend of locations and delivery models. Customer experience (CX) outsourcing vendors partner with clients to understand their business challenges and offer solutions...