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26 Mar 2024  |  Europe  |  Frost Radar
Frost Radar™: Customer Experience Management in Europe, 2024
A Benchmarking System to Spark Companies to Action - Innovation that Fuels New Deal Flow and Growth Pipelines
This Frost Radar reveals the positions of the key companies in the European customer experience management (CXM) industry using their Growth and Innovation scores as highlighted in the Frost Radar methodology. The document presents competitive profiles on each of the companies in the Frost Radar based on their strengths, opportunities, and marke...
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28 Jul 2021  |  Global  |  Market Research
Global Aviation Satcom Growth Opportunities
By 2030, Partnerships Between Satellite Operators and Media Content Providers will Drive In-flight Entertainment and Connectivity (IFEC)
The aviation satcom market is poised for improved flight operations and connectivity that will improve passenger experience, enhance safety, and increase the efficiency of flight operations of airlines. This study covers the global aviation sitcom market and provides a 10-year forecast from 2020 to 2030. The total aviation satcom market was worth $...
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21 Dec 2023  |  North America  |  Market Research
Global Healthcare Data Interoperability Growth Opportunities Forecast to 2028
Systems to Move Beyond Integration Toward Semantic Interoperability
Interoperability refers to the ability to exchange data among different systems or applications and make use of the incoming data. In healthcare, this generally means the ability to share data between electronic health record (EHR) systems and other health IT applications, such as a clinical decision support system (CDSS), computerized physician or...
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12 Dec 2005  |  Asia Pacific  |  Technology Research
Australia and New Zealand CRM Customer Satisfaction Analysis
This study maps the customer behaviour and expectations of enterprises which have deployed and are using OCRM solutions in ANZ. The analysis highlights the key business challenges driving adoption of OCRM solution, vendor evaluation criteria and purchase decision making process, apart from identifying the most suitable vendor in the ANZ OCRM market...
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15 Sep 2020  |  Global  |  Market Research
Market for Analytical Instruments in the Chemical and Petrochemical Industries, Forecast to 2026
Shutdown of Refineries and the Abandonment of New Projects due to the COVID-19 Pandemic has Resulted in a Sharp Decline in Market Revenue
The analytical instrumentation for the chemicals and petrochemicals market includes companies that use analyzers and other tools for: • Producing and processing of base chemicals, intermediate chemicals, and fine chemicals; • Refining and producing petroleum-based chemical products (such as petroleum jelly, motor oil, diesel, lubricants, and ke...
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20 Apr 2021  |  Global  |  Market Research
Transformative Mega Trends to Redefine Next-Generation Digital Infrastructure
Holistic Colocation and Edge Data Center Strategy Essential for Seamless Customer Experience
As digital transformation is changing business models, organizations need to leverage real-time intelligence to create and deliver value. Further, next-generation workloads and applications are dependent on extensive near-real-time computation. The large volume of data generated needs to be effectively processed and stored to maximize value. This ...
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14 Sep 2021  |  Global  |  Market Research
IoT Start-up Tracker: Digital Manufacturing
An Integrated Digital Manufacturing Approach Creates New Growth Opportunities
The manufacturing industry is increasingly focused on improving business process efciency and quality, in addition to customer experience. Frost & Sullivan's Start-Up Tracker is a resource to help the ecosystem participants identify solution providers with offerings that match industry challenges. The Start-Up Tracker provides a rich database of ...
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04 Nov 2019  |  North America  |  Market Research
Global Laboratory Products Purchasing Trends, 2019–2020
An End-user Perspective on Laboratory Spending Reveals Modest 2020 Budget Increases Following Healthier 2019 Spending
Readers of one of Frost & Sullivan’s media partners were invited to participate in an online survey in September 2019 that centered around the state of their laboratories in 2019 and their expectations for 2020. Frost & Sullivan has conducted similar studies among the same targeted respondents since 2012. Where applicable, the study presents year-o...
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28 Feb 2020  |  North America  |  Market Research
Global Automotive Data Management and Cloud Platform Strategies, 2019
Prioritising Critical Datasets from Non-critical Ones Will Determine Cloud-related Partnerships for OEMs by 2025
The aim of this research study is to give an overview of automotive cloud platforms and the key cloud applications adopted in the automotive market. The study focuses on the different cloud platform strategies adopted by original equipment manufacturers (OEMs), key business models used, key cloud vendors, and their core features. Frost & Sullivan b...
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16 May 2023  |  Global  |  Customer Research
Programmable Communications Outlook and Opportunities
API Driven Communications Power Next Generation Customer and Employee Experiences
Frost & Sullivan defines programmable communications as any service or solution that enables developers to programmatically embed voice, video, chat, and messaging services within their business or consumer applications, business process or workflow automations. Through application programming interfaces (APIs), programmable communications expose c...
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