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30 Nov 2020  |  North America  |  Market Research
Critical Need for Efficiency amidst Ongoing Resource Shortages and Rising Demand Drive Global Hospital Command Centers Market
Medtech Vendors’ Growth Strategies to Support Hospitals’ ROI and Margin Improvement in a Post-COVID-19 Era
Globally, the difficulty in operating large hospitals is made worse by use of manual operations and processes that often lead to a host of inefficiencies. The COVID-19 pandemic in the first half of 2020 brought these inefficiencies to the fore, and as a lasting impact, hospitals must now address the backlog of outpatient, imaging, and surgery patie...
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31 Mar 2021  |  Global  |  Market Outlook
Global Economic Recovery in Post-Pandemic 2021
5.3% Global Growth Expected for 2021, with China and India to See Growth of 8% or More
2020 was, without a doubt, an extremely turbulent year for the global economy, with lockdowns, sharp trade contraction, accelerated job losses, and supply-chain disruptions. Recovery started picking up towards the second half of the year with the easing of COVID-19 restrictions. The global economy nonetheless experienced a very deep 2020 recession....
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28 Oct 2021  |  North America  |  Market Research
Growth Opportunities in the Desktop and Cordless Phone Market, Forecast to 2027
The COVID-19 Pandemic Impacted User Preferences for Communications Endpoints, Disrupting Desktop and Cordless Phone Sales
The desktop and cordless phone market decreased by 19.0 percent in 2020 in terms of revenues to $2.79 billion, and by 16.7 percent in terms of unit shipment to 24.7 million. The pandemic, lockdowns, and work-from-home mandates have notably impacted the market in terms of demand, delivery, and potential installation of devices in customer sites. Man...
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07 Feb 2020  |  Asia Pacific  |  Market Research
Thai Diabetes Devices Market, Forecast to 2023
The Professional Testing Segment will See a High Growth Rate of 10% in this High-cost Device Market
Diabetes is a growing global concern, with more than 425 million people suffering the world over. Thailand is no exception. It has a high prevalence of about 8%; there were an estimated 4.25 million diabetics in the country in 2018. Unfortunately, only about 56% of this population is actually diagnosed, meaning almost half of those diabetics are di...
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07 Feb 2020  |  Asia Pacific  |  Market Research
Malaysian Diabetes Devices Market, Forecast to 2023
Service Models that Address Affordability are the Preferred Models in this Cost-sensitive Market
Diabetes is a growing concern globally, with more than 425 million people suffering the world over. Malaysia is no exception. It has a very high prevalence of about 16%; there were an estimated 3.57 million diabetics in the country in 2018. Unfortunately, only about 50% of this population is actually diagnosed, meaning half of those diabetics are d...
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30 Sep 2020  |  North America  |  Market Research
Digitization and Electrification Reshaping the Fleet Maintenance Paradigm in North America, 2020–2030
Vehicle Maintenance Aided by AI, Telematics, and Predictive Solutions to Enhance Stakeholder Growth Opportunities
The aim of this study is to gauge the aftermarket opportunity from maintenance of new mobility fleets in North America between 2020 and 2030. The study provides a detailed analysis of the key trends influencing the North American new mobility ecosystem. It estimates the potential revenue accruable from servicing and repair of car sharing and ride ...
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30 Nov 2020  |  Global  |  Market Research
Next-generation Smart Metering Intelligence to Unlock the Future Grid Potential
The Second Wave of Rollouts and Smart Meter Use Cases to Proliferate, Driving Grid Transformation Services in Energy Transition, Amidst Transforming Customer Experience and Offerings
The global smart meter market continued to register strong growth in 2019, as major rollouts continued to accelerate. China led the trail and various pockets of Europe went ahead with large-scale pilots and installing second-generation smart meters. China continued to account for more than half of the global market, holding 56.2% of the total shipm...
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20 Dec 2020  |  Asia Pacific  |  Market Research
Competitive Intensity Transforming Thailand’s Off-highway Vehicle Market, 2020
Growth Opportunities Driven by Surge in Mega Projects and Increase in the Competitive Landscape
This study analyzes the off-highway vehicle market in Thailand, focusing on the construction and mining equipment (earthmoving equipment) and agriculture equipment segments. It presents the current scenario in the off-highway vehicle market in Thailand and provides analysis and forecast to 2025. In 2019, Thailands off-highway vehicle equipment ma...
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16 Sep 2021  |  Global  |  Market Research
Customer Perspectives on Contact Center Trends Amidst the COVID-19 Pandemic
Acceleration in Cloud and Self-Service Solutions Pave the Way to Delivering Excellent CX
Frost & Sullivan surveyed 661 IT decision-makers around the globe to IT/Communications to gain a deeper understanding of the impact of COVID-19 and their plans to exceed CX expectations as the world recovers from the pandemic. COVID-19 accelerated the move towards self-service, allowing many companies to invest in technology that deflects calls...
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21 Oct 2021  |  Europe  |  Customer Research
Impact of COVID-19 on Healthcare Contact Centers
Acceleration in WAHA, Self-Service & Cloud Investments
The healthcare industry was hit hard by the pandemic as it tackled the toughest of challenges around the globe- slowing down the virus, managing hospital capacity, keeping its staff safe, and ensuring patient privacy and confidentiality. Contact centers were busy far beyond capacity, driving organizations of all sizes to accelerate investments in s...
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