Search results for: 'preparation'

To deliver a great customer experience, organizations today want a single view of customers across all touchpoints, which can be achieved through customer relationship management (CRM) solutions. The goal for businesses is to capture and leverage the wealth of available customer data to have profitable, productive, value-rich, experience-enhancing,...

The global steer-by-wire (SbW) market is expected to grow despite the technology itself being over a decade old. Early adopters, including Infiniti and Tesla, as well as premium segment EV manufacturers, introduced SbW systems years ago; however, penetration in the mass market has been slow. This is largely due to high system costs, the need for ro...

This report examines the cascading impact of the 2026 US–Iran War on the global automotive industry, spanning supply chain disruptions, commodity price shocks, production forecasts, and shifting consumer demand across major markets. The conflict, which began in late February 2026, triggered the closure of the Strait of Hormuz—a chokepoint handling ...

22 Jun 2020  |  North America  |  Market Research

Strategic Analysis of the Canadian EV Market

Toyota and Tesla Have Monopolized the Hybrid and the BEV Markets, Respectively, While Hyundai-Kia Has Offerings Across All xEV Types

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The automotive industry is rapidly evolving in terms of technology as well as its ability to tackle environmental issues. Electric vehicles (EVs) were introduced as a clean energy initiative as they are low- or zero-emission vehicles; now, however, they have become an integral part of OEMs’ business strategies. Automakers are creating separate EV b...

18 Nov 2020  |  Europe  |  Market Research

BEVs and MHEVs Driving Electric Vehicle Sales in France

Future Growth Potential Enhanced by Growth Opportunities in Charging Infrastructure

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Key Issues Addressed

The automotive industry is rapidly evolving in terms of technology, as well as tackling environmental issues. Electric vehicles have been introduced as a clean energy initiative, as they have low or zero emissions and have come a long way to become an integral part of OEMs business strategies. Automakers are creating separate EV business units to b...

The Southeast Asia (SEA) facility management (FM) market is growing, supported by the high construction and renovation activity in the region due to the rapid urbanization and the expansion of smart buildings. The adoption of advanced technologies in building services is also witnessing rapid growth. In addition, government regulations for energy e...

As the North American transportation and mobility sector transitions toward electrification in the next decade, new opportunities and demand for greener powertrain alternatives will surface. The biggest opportunities lie in battery electric technology to expedite the adoption of cleaner, more sustainable transportation. Many new participants ent...

Most production organizations once viewed test systems as non-productive assets. If not for the need for quality, verification, and validation, test system manufacturers may not have been as successful as they are. The semiconductor ATE market emerged because of the increasing need for safe and reliable products that comply with regulations and sta...

10 May 2023  |  North America  |  Customer Research

Retail Contact Center Growth Opportunities in North America—2023

Successful Providers Must Bridge the Physical and Digital Realms

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Preparing for a pandemic that lifts or redescends is top of mind for retailers that must navigate increasing foot traffic in stores and in malls with a large retail footprint. To mitigate economic headwinds, customer retention is key. Malls and retailers need new ways to entice pandemic-weary customers, and retailers must find the optimal mix of di...