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In this report, Frost & Sullivan profiles the various aftersales programs at Stellantis. We highlight the different functions of aftersales undertaken by Stellantis, especially the industry-leading initiatives. The report covers the following: • Aftersales functions and focus areas • Offerings by aftersales functions • Stellantis's approach ...

21 Dec 2021  |  Europe  |  Frost Radar

Frost Radar™: European Customer Experience (CX) Outsourcing Services, 2021

A Benchmarking System to Spark Companies to Action—Innovation that Fuels New Deal Flow and Growth Pipelines

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Customer experience (CX) is becoming the primary factor impacting customer loyalty and one of the most relevant business differentiators. In Europe, demand for outsourced CX services is growing steadily as end-users demand more responsive, personalized, and engaging experiences. Businesses must design and implement a superior end-to-end customer jo...

07 Jan 2020  |  Europe  |  Market Research

Passenger Car and Light Commercial Vehicle Filters Aftermarket in Europe, Forecast to 2025

Stable Demand Forecast, With Price Increases in the Premium Filter Category

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Key Issues Addressed

This report covers passenger car and light commercial vehicle filter aftermarket, in terms of volume (in million units) and value (€ million) across the EU 28. It discusses unit shipment, revenue, average price, and distribution channels of the four product types: cabin air filter, air intake filter, oil filter, and fuel filter. The base year is 20...

24 Dec 2019  |  Europe  |  Market Research

Strategic Analysis of Electric Vehicle (EV) Ecosystem in the United Kingdom, 2018–2025

Introduction of WLTP and Removal of Incentives for PHEVs Have Resulted in a Decline in EV Sales in H1 2019

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Key Issues Addressed

The automotive industry is rapidly evolving in terms of technology, as well as tackling environmental issues. Electric vehicles (EVs) have been introduced as a clean energy initiative, as they have low or zero emissions and have come a long way to becoming an integral part of OEMs’ business strategies. Automakers are creating separate EV business u...

Europe’s life sciences sector is approaching a defining inflection point in 2026, as major regulatory and policy reforms converge to reshape pharma, diagnostics, life sciences IT, biotechnology, and the bioeconomy. Together, these frameworks open clear growth pathways across the value chain: the Clinical Trials Regulation (CTR) and European Health ...

The objective of this research service is to provide a comprehensive analysis of the laser welding market in Europe in line with traditional Market Engineering methodology regularly carried out by Frost & Sullivan. Complementing the quantitative data on market size, market breakdown and growth forecasts, the research aims to add a strong qualitativ...

Customers changing preferences have spurred the transition from vehicle ownership to usership. For older generations, owning a vehicle was a status symbol, but today s younger generations prioritize usership over ownership and the associated hassles (i.e., various costs and responsibilities). Leasing and rental services have evolved, but essential...

The European AMI market is in the growth stage, with massive investment and acceleration anticipated this decade. Smart meters (the hardware) constitute the major part of AMI cost. The overall market in expected to witness higher unit shipments after 2013. Meter data management (MDM) is an attractive area of growth and would be the next step follow...

The European logistics industry is considered to be an early adopter of technologies and innovations. With the emergence of the digital environment, traditional service offerings are increasingly being replaced with innovative logistics solutions driven by digital technologies. The regions focus on automation of freight audit and payment process co...