Growth Opportunities in Stellantis’s European Aftersales Strategy

Why is it Increasingly Difficult to Grow?

The Strategic Imperative 8™

The Impact of the Top 3 Strategic Imperatives on Stellantis Aftersales

Growth Opportunities Fuel the Growth Pipeline Engine™

Overview

Questions This Study Will Answer

Growth Metrics

Growth Drivers

Growth Restraints

Main Aftersales Offerings

Sales by Region

Aftersales (Services) Segment Revenue

Brand Portfolio

Aftersales Functions

Aftersales Focus Areas for Growth

Core Aftersales Canvas

Service Offerings

Service Scope in the Fleet Business

Accident Repair Service Offering

Service Approach to Aftersales Strategy

Genuine Parts Offering

Parts Offering—Highlights

Overview of Parts Distribution Strategy—Distrigo

Overview of Parts Distribution Strategy—Distrigo (continued)

Genuine Parts—Circular Economy Process and Strategy

Genuine Parts—Approach to Aftersales Strategy

CX—Service-focused Offering

CX—Main Strategic Partnerships to Enhance the Aftersales CX

CX—Approach to Aftersales Strategy

Software and Data Services—Strategy and Partnerships

Software and Data Services—Architecture and Business Model

Software and Data Services—Approach to Aftersales Strategy

Growth Opportunity 1—Vehicle Data Analytics

Growth Opportunity 1—Vehicle Data Analytics (continued)

Growth Opportunity 2—Circular Economy

Growth Opportunity 2—Circular Economy (continued)

Growth Opportunity 3—Data Monetization

Growth Opportunity 3—Data Monetization (continued)

List of Exhibits

List of Exhibits (continued)

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