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This report analyzes CRM from the contact center perspective. CRM front-end and CTI software are traditional contact center technologies. A discussion on analytics was added since it impacts CRM strategies deployed at the enterprise level.

19 Oct 2021  |  Global  |  Market Research

Global Data Monetization Platform Growth Opportunities

AI and Digital Advertising Emerging as Critical Elements for Telcos to Create Differentiation

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This Frost & Sullivan research examines the importance of data monetization to drive growth opportunities across various industry verticals. The report identifies 4 channels—data bartering, data brokering, insights bartering, and business intelligence—to provide a clear understanding of the business processes and evolution of data across the value ...

In this study, Frost & Sullivan focuses on leading carrier companies that provide managed network services (MNS) globally. Carrier MNS providers are primarily analyzed on their ability to offer MNS globally, based on their network footprint and the range of network services they provide and manage, including network access services (dedicated inter...

In this study, Frost & Sullivan focuses on leading global carriers that provide managed network services (MNS). Carrier MNS providers are primarily analyzed on their ability to offer MNS globally, based on their network footprint and the range of network services they provide and manage, including network access services (dedicated internet access,...

27 Feb 2025  |  Global  |  

Wind Turbine Materials Market, Global, 2024-2031

Rising Focus on Improving Product Technologies and Developing New Alternatives is Driving Transformational Growth

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Frost & Sullivan divided the wind turbine materials market into structural and non-structural materials. We further classified the structural materials market into metals, fiber-reinforced composites, and core materials, while the non-structural materials market contains coatings, adhesives and sealants, and lubricants. Each material has been segme...

In the rapidly changing automotive landscape, disruptive technologies are paving the way for a multitude of customer conveniences, with usage-based insurance (UBI) emerging as a standout example. This innovative business model is revolutionizing how insurance companies, original equipment manufacturers (OEMs), and leasing and rental fleets collect ...

The strategic analysis of the global automotive OEM adhesives and sealants market involves a detailed global analysis on the types of adhesives and sealants used for different automotive applications such as body in white, paint shop, under the hood & power train, and assembly at an OEM level. The adhesives and sealants type discussed in the study ...

27 Feb 2020  |  South Asia, Middle East & North Africa  |  Market Outlook

GCC Metal Industry Outlook, 2020

Non-oil Economic Diversification Policies, Localization Drives, and Growing Consumerism will Boost Growth in the Ferrous and Non-ferrous Industries in 2020

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The year 2020 is anticipated to be a step forward for the Gulf Cooperation Council (GCC) region's effort towards non-oil diversification and manufacturing sector growth. The nascence of the metal downstream industry has led to import dependency in the GCC. Government initiatives towards the development of the downstream metal industry have resu...

17 Feb 2025  |  Global  |  Technology Research

Emerging Technologies for Salt and Fat Reduction in Food and Beverage Products, Forecast to 2029

Increased Focus on Health and Wellness Promoting the Implementation of Salt and Fat Reduction Technologies

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Cardiovascular disease, obesity, and other lifestyle diseases are either caused or aggravated by consumption of highly processed food products with large quantities of added salt and fat ingredients that are added to improve flavor and extend shelf life. More and more consumers are demanding reductions in salt and fat content, food and safety orga...