Search results for: 'Digitalization of Car Retail'

This study analyzes the light vehicle remanufactured starter and alternator aftermarket. This is a mature market. Growth mainly comes from high priced products required in newer models, introduced by original equipment manufacturers to improve quality and lifecycles. North America comprises U.S. and Canada. Vehicles included are passenger cars ...

This analysis covers the U.S. market for private line and SONET services for the period 2013 to 2020. The analysis in the study is segmented by retail (sales to enterprises) versus wholesale (sales to service providers) revenues, which is further segmented by metro versus long-haul segments.

16 Dec 2021  |  Global  |  Customer Research

Impact of Mobile Devices and Apps on Customer Experience (CX)

Customer Perspectives on Excelling in CX in a Mobile World

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With over 90% of customers using smart mobile apps as a customer experience (CX) channel, companies across industries must deliver excellent customer care on mobile devices. They must also ensure that mobile apps are part of their omnichannel strategy. This study gives insights to CX companies on mobile app usage. The pandemic has accelerated ...

22 Feb 2018  |  North America  |  Market Research

North America Used Truck Market Analysis, Forecast to 2025

Sales Volume of Class 8 Used Trucks to Reach 281,000 Units By 2025

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Key Issues Addressed

The demand for used trucks is expected to remain flat in the short term and gain strength in the medium term following the implementation of greenhouse gas (GHG) phase 2 regulations, combined with the upcoming fleet replacement cycle in 2019-2020. Many owner-operators and other smaller fleets are still uncomfortable with the low used truck prices a...

Passenger cars have included HVAC systems since the second half of the past century. The United States produced the first car with air conditioning in the 1960s. Initially, the HVAC system was a premium feature. However, in most European countries, HVAC systems have become a standard feature in automobiles. There are two types of HVAC systems: ...

25 Jun 2021  |  Global  |  Megatrends

Trend Opportunity Profiles—Crowd Analytics

Rising Investment in Smart Cities will Drive Opportunities in Crowd Analytics

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Key Issues Addressed

Advancements in data science and modeling techniques have led to the development of crowd solutions that analyze purchase motivations, engagement rates, and personal preferences from physical movements. Crowd analytics is evolving rapidly beyond camera-based surveillance and video analytics toward intelligent analytics that provides customers with ...

13 Jul 2021  |  South Asia, Middle East & North Africa  |  Market Research

GCC Light Vehicle Aftermarket Outlook, 2021

Innovative Business Models Propels Future Growth Potential

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In 2020, the Gulf Cooperation Council (GCC) region faced significant challenges due to the COVID-19 pandemic and oil price crash. Gross domestic product (GDP) in GCC nations contracted by 5%–10% in 2020. The GCC population dropped by 3%–5% due to expatriate exodus. Every industry and sector faced multiple disruptions. The GCC light vehicle aftermar...

Domestic sales in the Indian passenger vehicles (PV) market grew from 3.2 million units in FY2018 to 3.3 million units in FY2019. The study estimates the market size of the Indian PV market, as well as segment forecasts up to FY2024, with due consideration for the various factors driving and restraining its growth. The segmental shifts in the PV ma...

The economies in developed countries have either stabilized or declined over the past few years. As a result, automotive companies are struggling to grow their sales in these markets. End-customers are either continuing to use their existing vehicles or are looking at alternative modes of transport. To sustain growth, automotive OEMs are continuous...