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On July 18, 2006, Amdocs announced the acquisition of Cramer Systems for $375 million. Cramer Systems will become the new service activation division within Amdocs. Indications are that Cramer management and staff will remain intact in the UK. The acquisition is intended to extend the Amdocs product and service offerings, not cut costs or elimin...

This market analysis research provides market sizing and forecasts for premises-based contact center systems in North America. The product segments covered are: inbound contact routing, IVR and voice portal, outbound dialer, quality monitoring, workforce management, and contact center analytics. The study provides market forecasts by product segmen...

This market analysis research provides market sizing and forecasts for premises-based contact centre systems at a global level. The product segments covered are: inbound contact routing, IVR and voice portal, outbound dialer, quality monitoring, workforce management, and contact center analytics. The study provides market forecasts by product segme...

In 2020, the global fire safety equipment revenue declined by 28.7% due to the pandemic. Cancellation and postponement of construction and inauguration of new buildings drastically reduced the revenue from new fire safety equipment installations. Nonetheless, building construction projects largely resumed in 2021, and global economic recovery led t...

This research service covers the state of the global embedded computing ecosystem market, examining the drivers and restraints for growth, technology, and market trends. The study includes a discussion on the following topics: Internet of things, M2M communication, and microprocessor hardware/software. Market growth is forecasted for the following ...

The pressing need to replicate manufacturing plants and facilities across global locations and the requirements to minimize costs associated with the downtime of production operations has resulted in end users looking for cost-effective, off-the-self manufacturing execution systems (MES) that are equipped to tackle complex environments and increase...

This research service provides an analysis of ICT spend by the mining sector in South Africa. The objective of the study is to contextualize ICT investment within the sector across 8 categories: cellular connectivity, cloud services, data centres, fixed and non-cellular connectivity, IT hardware, managed services, systems integration, and sector-sp...

Shifts to how healthcare is delivered, where it is delivered, and how it is paid for are necessitating adoption of innovative tools for managing information. A key challenge is to appropriately assess the importance of various quantitative metrics, as well as correlate with qualitative recommendations and patient history. The voluminous forms of un...

This edition of the Advanced Coating & Surface Technology Opportunity Engine profiles significant advancements in nanotechnology for various enhanced industrial applications. The featured innovations include Water Based Barrier Coatings for Recyclable Paper Packaging, Antimicrobial Coatings for Biomedical Devices, Coating Solutions for Precision Op...