Search results for: 'systems consisting'
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17 Mar 2025  |  Global  |  Customer Research
Voice of the Customer:Enterprise Network Services, 2024
Network Access Insights and Preferences
The primary objective of this Voice of the Customer survey was to gather insights from network and IT decision-makers and understand their preferences regarding network and related services. Conducted annually by Frost & Sullivan across the ICT practice, the survey focuses on network technologies. It takes a comprehensive, global approach, with par...
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13 Oct 2025  |  Global  |  Technology Research
Zero Trust Architecture: Next-Generation Cybersecurity Framework for Digital Enterprises
Next-Gen Tech Trends: Applications Leading to Security Measures in Zero Trust Architecture
Zero trust architecture (ZTA) is rapidly gaining traction as organizations face growing cybersecurity threats, the rise of remote work, and the shift to cloud-first strategies. Unlike traditional security models, ZTA operates on the principle of "never trust, always verify," requiring continuous verification of every user and device before granting...
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28 Nov 2025  |  Asia Pacific  |  Customer Research
Voice of Customer: In-Car Services and Features, Passenger Vehicles, China, 2024
Evaluating Consumer Perspectives on In-Car Services, On-Demand Features, Over-the-Air Updates, Connectivity, Vehicle Segments, and Payment Options
China’s rapidly evolving connected car market consistently adapts to shifting consumer preferences, driven by the adoption of emerging use cases that shape the "new normal" across diverse customer segments. Frost & Sullivan’s Voice of Customer: In-Car Services and Features, Passenger Vehicles, China, 2024 survey reveals how car owners and buyers in...
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27 Feb 2026  |  Global  |  Market Outlook
Top 8 Growth Opportunities in Workplace Management, 2026
Turning Workplace Complexity into Coordinated, Data-Driven Operating Models
Workplace management is evolving from a support function into a strategic operating discipline shaped by hybrid work, cost pressure, sustainability requirements, and rising expectations for performance and experience. Organizations are increasingly deploying AI-driven workplace intelligence, optimizing portfolios and operating costs, and embedding ...
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27 Feb 2026  |  Global  |  Market Research
Global Customer Experience Management Services, Forecast to 2030
Service Providers Harness the Power of Generative AI and Agentic AI for Value Creation
Striving for an excellent customer experience (CX) is a strategic component of every organization’s sustained business growth as they realize the significance of delivering superior CX as a competitive differentiator. However, most organizations are struggling to deliver efficient and consistent experiences. This is bringing greater attention and i...
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21 Jul 2025  |  Global  |  Market Research
The Evolution of the Global Video on Demand Market
New Business Models and Content are Driving Growth in Streaming Platforms
The accelerated transition from pay TV to VOD services drove hundreds of media and entertainment (M&E) companies across the globe to launch their own streaming platforms. In the past five years, the proliferation of vendors has made the VOD ecosystem an increasingly crowded space.With more online streaming service options than ever, VOD operators n...
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11 Feb 2020  |  Asia Pacific  |  Market Research
Commercial MRO Market in Japan, S. Korea, and China, 2019
Commercial MRO Market Spending Hovers Around USD 13.0 Billion among Top-3 Nations of NE Asia in 2019
This study aims to evaluate the commercial aircraft fleet and spending on MRO services among the top 3 Northeast Asian nations consisting of China, South Korea, and Japan boasting a combined airline fleet size of close to 5,000 aircraft at the end of 2019. The study focuses on the fleet and MRO spending comparisons among these top 3 N.E. Asian nati...
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24 Jun 2024  |  Global  |  Market Research
Security: The Key to Customer Experience Excellence
Robust Security Measures Needed to Build Customer Trust and Loyalty
Organizations recognize the importance of customer experience (CX) but face difficulty in service delivery. Striving for excellence in CX is a strategic component of every organization s sustained business growth as they realize the significance of delivering superior CX as a competitive differentiator. Delivering good CX is complex, with customers...
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05 Jan 2021  |  North America  |  Market Research
Growth Opportunities in the Global Stand-alone Wireless Content Sharing Market
Latest Findings Demonstrate Stand-alone Device Dependency on Meeting and Class Room Deployments
The standalone wireless content sharing market is experiencing significant shifts. Empty offices and classrooms lowered demand for these products in 2020 as traditional positioning for in-room collaboration was misaligned with the rapid transition to work from home and virtual learning. There are market opportunities for the wireless content sharin...
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16 Apr 2021  |  North America  |  Market Research
Post-Pandemic Digital Transformation Creates Opportunities in Data Use and Management
Highlights from the 2020 Frost & Sullivan Global Cloud User Survey
The first half of 2020 challenged businesses operationally, hindering many digital transformation initiatives and creating urgent business priorities that centered on productivity, efficiency, and the customer experience in the new environment that the COVID-19 pandemic brought about. To meet these goals, businesses are increasingly relying on data...
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