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This report analyzes CRM from the contact center perspective. CRM front-end and CTI software are traditional contact center technologies. A discussion on analytics was added since it impacts CRM strategies deployed at the enterprise level.

25 Aug 2021  |  North America  |  Market Research

Global Centrifugal Pumps Growth Opportunities

Shift toward Sustainable Energy and Technology-enabled New Business Models Drive Future Growth Potential

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There is increasing emphasis on curbing carbon emissions and moving toward sustainable industrial practices worldwide. Governments, organizations, and end users are evaluating different ways to reduce emissions, with the energy sector focusing on green strategies to drive the next decade of innovation. As the COVID-19 pandemic causes severe uncerta...

09 Jun 2026  |  Global  |  Market Research

Command and Control Solutions, Global, 2025–2030

Emergence of Integrated Security Operations Platforms Driving Transformational Growth through Advances in Command and Control Technologies

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This study examines the global evolution of command and control software as it transitions from traditional, siloed control room solutions to integrated security operations platforms (ISOPs). The analysis focuses on how organizations are unifying physical security, cybersecurity, and operational security within centralized, software-driven environm...

Healthcare expenditure in Singapore is expected to grow, fueled by factors such as rising incomes and a progressively aging population. Diagnostics has emerged as a way for earlier and better identification of diseases to control rising healthcare costs in Singapore. Hence, the country has become a natural choice for many global diagnostic companie...

In this study, Frost & Sullivan focuses on leading carrier companies that provide managed network services (MNS) globally. Carrier MNS providers are primarily analyzed on their ability to offer MNS globally, based on their network footprint and the range of network services they provide and manage, including network access services (dedicated inter...

In this study, Frost & Sullivan focuses on leading global carriers that provide managed network services (MNS). Carrier MNS providers are primarily analyzed on their ability to offer MNS globally, based on their network footprint and the range of network services they provide and manage, including network access services (dedicated internet access,...

Consumers' interest in connected devices has been one of the significant drivers of innovation in the sector. Over the years, as the cost of sensors declined, the number of IoT-enabled devices has increased steadily and they have become more affordable and viable. However, consumers continue to be wary about data privacy and sharing. The applicati...

27 Feb 2018  |  North America  |  Market Research

Global Video Servers Market, Forecast to 2023

Media Industry Upgrades from HD to 4K/HDR and SDI to IP Will Drive Growth in a Mature Market

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Key Issues Addressed

The media and entertainment industry has witnessed two waves of transitions that have profoundly impacted and shaped its evolution in recent decades – the shift from analog to digital and the move from SD to HD content. Both transitions were highly consequential to vendors in this space due to the billions of dollars spent globally over the transit...

29 Aug 2022  |  Global  |  Technology Research

Advancements in miRNA: Technology Assessment

Developments in miRNA sequencing and analysis are driving future growth potential in therapeutics and diagnostics

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Accelerated research around RNA-based therapeutics and diagnostics, accompanied by technology advancements in sequencing the human genome, has resulted in a better understanding of the role of miRNA in biological pathways, enhancing its potential in both therapeutics and diagnostics. The successful clinical validation of miRNA diagnostic tests has ...