Search results for: 'MPLS/IP VPN Services'
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12 Jan 2023  |  Europe  |  Frost Radar
Frost Radar™: European Customer Experience Outsourcing Services, 2023
A Benchmarking System to Spark Companies to Action—Innovation that Fuels New Deal Flow and Growth Pipelines
Over the next five years, the customer experience (CX) outsourcing services market will continue to grow rapidly, fueled by two factors: the recognition of CX as a potent strategy for competitive differentiation and the compelling incentives for businesses to outsource their CX operations. Companies expect continuous process enhancement and rapi...
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Special Price $3,712.50 save 25 %
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28 Sep 2026  |  Global  |  Frost Radar
Frost Radar™: Communications Platform as a Service, 2026
A Benchmarking System to Spark Companies to Action - Innovation That Fuels New Deal Flow and Growth Pipelines
Communications platform as a service (CPaaS) has become foundational infrastructure for digital business, embedding programmable voice, messaging, and video into the applications where customers and employees engage. Enterprises are rearchitecting their communication workflows around programmable interfaces that unify data, intelligence, and automa...
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04 Aug 2026  |  Global  |  Customer Research
Voice of Customer Network & Wireless Services Survey, Global, 2026
Enterprise Network Evolution 2026: Network-as-a-Service (NaaS) as the Catalyst for Multi-Cloud, Edge, and Security Convergence
This Frost & Sullivan 2026 Voice of the Customer survey analyzes enterprise network priorities and the growing role of NaaS across a global sample of 1,200+ IT decision-makers. The research shows that enterprise networks are expanding and becoming more distributed, increasing demand for reliability, uptime, and observability as core provider differ...
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10 Mar 2020  |  North America  |  Market Research
Mexico Total Telecommunication Services Markets, Forecast to 2025
Despite Market Maturity, B2B Segments Hold Growth Opportunities
This research service includes market sizing for 2019 and six-year forecasts for all services in the Mexican telecommunication services market. The scope of this research service includes: • Fixed telephony: Local and international long distance • Mobile telephony: Voice and data • Broadband Internet: ADSL, cable modem, and FTTH technologies)...
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10 Sep 2024  |  Global  |  Market Research
Pharmaceutical Commercialization Solutions and Services Industry, Global, 2024 2029
Transformative Precision and Programmatic Marketing Approaches Backed by SaaS-based Service Platforms Drive Pharmaceutical Commercialization
With the growing preference for a patient-centric care delivery approach, the pharma industry follows a robust step-by-step approach towards market commercialization, with a clear understanding of the market stakeholders, segments, as well as post-launch forecasts to create seamless go-to-market strategies. To cater to the ever-evolving market land...
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Special Price $4,207.50 save 15 %
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12 Jan 2015  |  South Asia, Middle East & North Africa  |  Market Research
Emerging Trends in Unified Communications Applications and Services Market in India H1 2014
Rising customer expectations lead to higher adoption of unified communications solutions.
The business landscape in India has changed considerably over the last few years, and Unified Communications (UC) has become an important component across organizations. Todays workforce is highly distributed and mobile, and the tools and devices that they seek are further driven by the consumerization of IT. Collaboration has extended not only to...
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28 Nov 2025  |  Asia Pacific  |  Customer Research
Voice of Customer: In-Car Services and Features, Passenger Vehicles, China, 2024
Evaluating Consumer Perspectives on In-Car Services, On-Demand Features, Over-the-Air Updates, Connectivity, Vehicle Segments, and Payment Options
China’s rapidly evolving connected car market consistently adapts to shifting consumer preferences, driven by the adoption of emerging use cases that shape the "new normal" across diverse customer segments. Frost & Sullivan’s Voice of Customer: In-Car Services and Features, Passenger Vehicles, China, 2024 survey reveals how car owners and buyers in...
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08 May 2019  |  Latin America  |  Market Research
Cloud IP Telephony and UC&C Services Market in Latin America and the Caribbean, Forecast to 2025
New Value Propositions Drive Growth in Various Segments
The cloud IP telephony and unified communications and collaboration (UC&C) services market exhibited double-digit growth in Latin America and the Caribbean (CALA) in 2018. Competition is expected to increase in most countries in Latin America due to new service providers entering the market, existing participants widening their service portfolio, a...
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Special Price $3,712.50 save 25 %
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12 Jan 2022  |  North America  |  Customer Research
Growth Opportunities for Communications, Collaboration and Contact Center Solutions in the Financial Services Industry
Marketing, Sales, Product Management and Customer Care Must be Digitized to Boost Customer Value
An important pillar of the global economy, the financial services industry is experiencing rapid and substantial transformation. Contact center, unified communications and collaboration technologies have risen in prominence as financial services institutions have needed to connect a workforce that is more widely distributed than ever before and ad...
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Special Price $3,712.50 save 25 %
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21 Jan 2026  |  Global  |  Technology Research
Agentic AI in Service Automation Unlocking Efficiency and Personalization
Agentic AI Transforming Services and Improving Efficiency Across Sectors
This report examines the transformative potential of Agentic AI to enhance efficiency, personalization, and automation across key service industries from 2025 to 2030. Focusing on 5 high-impact sectors—BFSI, healthcare, manufacturing, retail, and others—it analyzes how AI agents integrate across value chains to drive operational performance, custom...
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