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- Services 2.0: The New Business Frontier for Profitability
- more than 90 of general contractor businesses are private anode familyowned the move to the cloud is driven by (g(generation y)
- revenue is projected to decline by 5.0% in 2023, attributed to the reduced demand for COVID-19-related test
- revenue opportunities in Europe Charging Infrastructure
- revenue estimated for payment fraud prevention services
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12 Jan 2022  |  North America  |  Customer Research
Growth Opportunities for Communications, Collaboration and Contact Center Solutions in the Financial Services Industry
Marketing, Sales, Product Management and Customer Care Must be Digitized to Boost Customer Value
An important pillar of the global economy, the financial services industry is experiencing rapid and substantial transformation. Contact center, unified communications and collaboration technologies have risen in prominence as financial services institutions have needed to connect a workforce that is more widely distributed than ever before and ad...
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08 Apr 2026  |  North America  |  Market Research
North American Consumer Communication Services Tracker, Q2 2025
Subscriber, Revenue, Net Add (Loss), Projection, and Market Share Tracker for Future Growth Potential of Broadband, Video, Voice, and Wireless Services
This tracker provides quarterly updates for key segments in the North American consumer communications services market, including broadband, video, voice, and wireless. Highlights include growth in fiber-to-the-home (FTTH) connections, which drove strong net additions in broadband subscribers. CSPs focused their investments on widening their fiber ...
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15 Nov 2023  |  North America  |  Market Research
US Business Carrier Ethernet Services, 2023
Disruptive Technologies are Impacting a Mature Market
This study covers the US business carrier Ethernet services market. Ethernet is seeing rising demand from enterprises for its flexibility, scalability, and reliability. Ethernet services offer faster repair time and better security and performance than other transport services. Moreover, network service providers (NSPs) report that new demand is fo...
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15 May 2025  |  North America  |  Market Research
Dedicated Internet Access (DIA) Services, North America, 2024
Adoption of SD-WAN and Demand for High-speed Connectivity Drive DIA Services' Growth Potential
This report by Frost & Sullivan provides a comprehensive analysis of the North America Dedicated Internet Access (DIA) services market. Utilizing primary research interviews with leading service providers and secondary research from published materials, the study offers detailed revenue estimates and forecasts. The North America DIA market, current...
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24 Dec 2021  |  North America  |  Market Research
Trends and Growth Opportunities in the Feature On-demand (FoD) Business Models for Connected Services
Innovative Business Model of On-demand Subscription-based Services Through FoD to Generate $4.04 Billion Revenue by 2025
On-demand business model in the automotive industry is revolutionizing the way customers subscribe to a particular service offered by the OEMs. This allows the customer to activate or deactivate a service according to their regional or custom requirements. The subscription offered by auto makers can be on a monthly, yearly, one-time payment, an...
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04 Aug 2026  |  Global  |  Customer Research
Voice of Customer Network & Wireless Services Survey, Global, 2026
Enterprise Network Evolution 2026: Network-as-a-Service (NaaS) as the Catalyst for Multi-Cloud, Edge, and Security Convergence
This Frost & Sullivan 2026 Voice of the Customer survey analyzes enterprise network priorities and the growing role of NaaS across a global sample of 1,200+ IT decision-makers. The research shows that enterprise networks are expanding and becoming more distributed, increasing demand for reliability, uptime, and observability as core provider differ...
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15 Nov 2024  |  Asia Pacific  |  Market Research
Managed and Professional Security Services Market, China, 2024–2029
Managed and Professional Security Services are Experiencing Transformational Growth Due to Stricter Requirements and Enforcement of Cybersecurity Regulations
As organizations rapidly adopt digital technologies and incorporate them into their daily operations and customer-facing services, the surge of digitalization, including the increasing adoption of digital processes, IoT, and cloud-based technology, has resulted in increasingly complex IT environments while exposing organizations to higher levels of...
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31 Jul 2024  |  Global  |  Market Research
IoT Start-up Tracker: Automotive Digital Services Growth Opportunities
Connected Cars as a Key Use Case for Internet of Things Driving Digital Services Opportunities
The revenue of automotive original equipment manufacturers still relies mainly on selling vehicles, and additional drive-centric business models must not affect its core competency. Frost & Sullivan s start-up tracker helps ecosystem participants identify solution providers with offerings that address industry challenges. The start-up tracker pr...
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14 Dec 2022  |  Asia Pacific  |  Customer Research
Voice of the Customer: Health Wellness and Wellbeing Services in Cars, China
Survey to Assess the Interest and Potential for Health, Wellness, and Wellbeing Features in the Chinese Passenger Vehicle Market
Despite disrupting sales and profitability in many markets, the pandemic has ignited minds to build a safer and convenient environment. The connected automotive industry is making the best of the situation through trending use cases that build the new normal across consumer segments. Adapting to the new form of travel, Frost and Sullivan's ‘Voice o...
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08 Sep 2022  |  North America  |  Market Research
Customer Experience Outsourcing Services Market in North America, Forecast to 2028
Finding the Right Mix between Humans and Technology Spurs Growth Opportunities for Outsourcers
The CX outsourcing services landscape is set to grow throughout the forecast period. Two key reasons lie behind this: 1) the increasing acceptance of CX as a formidable competitive weapon; and 2) growing incentives for companies to outsource their CX operations. Improving CX appears as the number one business goal priority in the Frost & Sulliv...
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Special Price $3,712.50 save 25 %