Search results for: 'socket ranking'

In a customer survey of 1,210 IT and telecom decision-makers around the world and across verticals (with 58% of respondents in a senior management position), improving customer experience is ranked as the top business objective in 2022, followed closely by improving brand equity. Companies recognize that maintaining brand loyalty becomes increasing...

This study examines the mobilized sales force automation (SFA) market in North America. Mobile sales force automation applications are software solutions that extend SFA capabilities to a sales employee’s mobile device (smartphone, tablet, wearable, etc.). Capabilities can range from basic account, opportunity and contact management to also encompa...

The shared mobility industry is poised to grow as the shift from private cars to multimodal solutions continues. Though the shared mobility market was battered by the pandemic in 2020, operators quickly re-aligned their business models and emerged stronger. While all segments have rebounded, two have recorded explosive growth in the last 2 years—D...

The customer experience (CX) outsourcing services landscape will sustain a strong growth trajectory during the next five years. Two drivers will fuel this momentum: the increasing acceptance of CX as a formidable competitive differentiation strategy and undeniable incentives for companies to outsource their CX operations. For the third year in a...

Frost & Sullivan defines a smart building as one equipped with networked devices that help provide a safe, productive, and comfortable environment for its occupants while optimizing operational and energy performance. Smart building industry participants, including leading, emerging, and start-up companies, innovate to achieve building decarbonizat...

06 Apr 2017  |  North America  |  Market Research

Mobile Apps in the North American Trucking Industry, 2016–2017

Trucking Apps Evolving Rapidly to Offer $2 Billion Investment Opportunities by 2020

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Smartphones are not only a gateway for information, they are also increasingly becoming business enablers for the trucking industry. They are driving up efficiency and opening up new opportunities in the trucking ecosystem with a spurt in the growth of dedicated mobile apps for trucking. While only a few drivers attached to large fleets get access ...