Search results for: 'calling system'

Contact center outsourcing offers businesses several advantages such as cost savings, business flexibility, and access to skilled talent, the best-in-class technology, and a mix of locations and delivery models. Also, outsourcing helps reduce the cost and risk exposure to businesses, and protects companies from industry, economic, and political unc...

Contact center outsourcing offers businesses several advantages such as cost savings, business flexibility, and access to skilled talent, the best-in-class technology, and a mix of locations and delivery models. Also, outsourcing helps reduce the cost and risk exposure to businesses, and protects companies from industry, economic, and political unc...

19 Jun 2020  |  Global  |  Market Research

Global Airport Privatization Practices

An Approach to Successful Joint Ventures After COVID-19

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Airport privatization has been, for many years, a topic of debate in the aviation industry. With 2 completely different approaches or views of airports, North America and Europe have established regulations and guidelines toward the development of their air transportation networks. The rest of the planet either aligned with one of these visions or ...

30 Jul 2021  |  Global  |  Market Research

Global Fire Protection Coatings Growth Opportunities

Growth Strategies Focus on Hybrid Intumescent Coatings

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In this study, fire protection coatings are classified into 2 groups: intumescent coatings and cementitious coatings. Both types protect against 2 types of fire: cellulosic fires (from burning wood and similar materials) and hydrocarbon fires (from burning hydrocarbons such as liquid fuels). Hydrocarbon intumescent, hydrocarbon cementitious, cellul...

Frost & Sullivan surveyed 661 IT decision-makers around the globe to IT/Communications to gain a deeper understanding of the impact of COVID-19 and their plans to exceed CX expectations as the world recovers from the pandemic. COVID-19 accelerated the move towards self-service, allowing many companies to invest in technology that deflects calls...

The aim of this study is to evaluate the impact of the implementation of Bharat Stage (BS)-VI norms in India on the commercial vehicle industry. The main objectives of this study are to provide a strategic review of the BS emission standards and the development of BS-VI engines. This study analyzes the challenges faced by the commercial vehicle ind...

After a deep contraction in 2020, the global economy staged a strong recovery in 2021, aided by robust fiscal stimulus measures, a dovish monetary policy, and a nearly 50% full vaccination rate. While recovery is set to continue into 2022, geopolitical tensions, high inflationary pressures, supply-chain disruptions, and a projected tightening of gl...

11 Apr 2022  |  South Asia, Middle East & North Africa  |  Market Outlook

Middle East Power & Energy Outlook, 2022

Strong Growth in Electricity Demand and Supply Security Drive the Industry While Decarbonization and Expanding Markets Propel Power Investments

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Globally, the Middle East (ME) is one of the regions most vulnerable to climate change. Nearly every ME country has been subjected to some of the lowest precipitation levels historically, and hotter climatic conditions will lead to a surge in demand for electricity to power regional cooling requirements. In fact, cooling already accounts for 70% of...

The COVID-19 pandemic has completely changed the way we travel. Though work commute and trips to public transport stations/stops are still 15% less than pre-pandemic levels, there is a significant shift in mobility demand. Trips to shopping malls, parks, and supermarkets have increased 10% or more when compared to the baseline levels; this, in turn...