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Frost & Sullivan highlights innovative concepts and advancements in the retail industry in this megatrends analysis. We profile trends that provide retailers with ease and a comprehensive approach toward business growth. Our analysis shows that retailers are leveraging the exponential growth in advanced technology in recent years. The resulting...

In the universe of safety and protection, the concept of smart personal protective equipment (PPE) is an exciting opportunity that has the potential, in time, to reshape the future of PPE. However, companies have struggled to gain traction in the market. PPE is, often, thought of as a low-cost investment, and buyers struggle to understand the benef...

The study covers Internet of Things (IoT) and its impact on future of consumption. With more than 8 connected devices for each human by 2026, the scope of the industry will expand manifold. IoT adoption and usage patterns will vary across regions, which will in turn affect the demand for connectivity, infrastructure, and devices. However, digital e...

Increased awareness and research initiatives of robotics technologies improving human life and intelligence have created opportunities for robotic exoskeleton manufacturers’ to discover a wide range of applications across various industry sectors. Efficient human-robot interaction, reduced footprint, ease of integration, reprogramming ability, and ...

08 Aug 2024  |  Global  |  Customer Research

CX Growth Opportunities in the Travel & Hospitality Industry 2024 to 2025

Customer Perspectives

Infographics

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In 2023, the pent-up demand for travel boosted spending in this industry to almost back to pre-pandemic levels. With increasing demand and the need to recoup revenue lost during the 2020-2022 pandemic restrictions, air and ground transportation, accommodations, and dining prices are high. Revenue growth is also expected due to more consumers spendi...

The rising demand for faster and more secure transactions along with full transparency has made Blockchain one of the fastest growing technology markets in the world. Blockchain, which is a decentralized digital database, supports secure transactions without the need for a central authority to approve/accept the transaction. Although this technolog...

With the global focus on optimizing commuters’ safety, there is high demand for technologies providing 360-degree view of surrounding vehicles to reduce accidents. An autonomous vehicle is poised to witness adoption of breakthrough sensing solutions such as solid-state LiDARs for depth sensing and Blockchain for data security. Autonomous vehicles...

Customer Transformation Journeys (CTJs) explore how organizations address business and security challenges through a provider’s solutions and services. Based on customer experiences, CTJs detail the initial pain points, deployment approach, operational impact, measurable outcomes, and broader lessons for decision-makers evaluating similar transform...

This edition of the Industrial Bioprocessing TOE features information on the deployment of entrained-flow and circulating fluidized bed gasification processes for the conversion of various waste feedstock into gaseous fuel. The TOE covers innovations based on automated indoor farms and agricultural robots for high-yield crop production and weed rem...