Search results for: 'agent more'

The proposed merger between Fiat Chrysler Automobiles (FCA) and the PSA Group will be one of the most significant mergers among automotive original equipment manufacturers (OEMs). The joint entity will be called Stellantis, and it will become the fourth-largest automotive OEM in terms of sales volumes. The new group will have a combined revenue of ...

27 Sep 2018  |  Global  |  Market Research

Growth Opportunities in the Global Aerospace Adhesives and Coatings Market, Forecast to 2024

Market is Driven by High Growth in the End-use Aerospace Industry and Stringent Regulations Demanding More Specific and Higher-priced Products

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Aerospace is one of the key industries of leading economies and supplies to markets such as commercial aviation, defense aviation, and general aviation. Aircraft and related components and products that are in operation or are being manufactured require a variety of highly specific and durable adhesives and coatings for various applications on part...

A total of €21.8 billion will be invested between 2015 and 2030 on new power generation capacity in Romania. Nuclear accounts for the largest portion, but there is also investment in gas, hydro, and renewables. At the same time, a number of aging assets will be retired, not only in generation, but also in transmission and distribution. New grid inv...

21 Oct 2021  |  Europe  |  Customer Research

Impact of COVID-19 on Healthcare Contact Centers

Acceleration in WAHA, Self-Service & Cloud Investments

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The healthcare industry was hit hard by the pandemic as it tackled the toughest of challenges around the globe- slowing down the virus, managing hospital capacity, keeping its staff safe, and ensuring patient privacy and confidentiality. Contact centers were busy far beyond capacity, driving organizations of all sizes to accelerate investments in s...

28 Oct 2021  |  North America  |  Market Research

2030 Vision of the Automotive Industry

More than 40 Million Electric Vehicles, 18 Million Highly Autonomous Vehicles, and $1.37 Trillion in Shared Mobility Opportunities to Complement Connected Car Growth

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The automotive ecosystem is changing rapidly with new business models and connected, autonomous, shared, and electric (CASE) mobility trends. Subtrends and service markets related to these Mega Trends are shaping the industry’s future and creating new business opportunities for original equipment manufacturers (OEM), suppliers, mobility participant...

This Frost & Sullivan research service analyzes the impact of the agency sales model implementation on the European & North American (the United States and Canada) new passenger vehicle (PV) market. It provides an overview of the influence on the stakeholders in the retail value chain. This study discusses potential trends and implications and e...

This study explores the rapidly evolving landscape of functional polymer additives and their critical role in enabling advanced material properties across global industries. Covering six core additive families, stabilizers, plasticizers, flame retardants, fillers and reinforcements, impact modifiers and compatibilizers, and processing and surface a...

The global combined heat and power (CHP) market is poised to grow at a moderate CAGR of 4.8% from 2020 to 2030. The industrial and utility segment is expected to account for the major share of CHP installations throughout the forecast period. From a technology standpoint, gas-based CHP will continue to dominate the market. Favorable legislation wi...

Workforce optimization (WFO) drives performance, agent engagement, and an improved customer experience (CX) in the contact center industry. Frost & Sullivan defines WFO as a strategy to integrate disparate contact center workforce applications, monitor and analyze customer and agent interactions, and automate processes to optimize contact center r...